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sjenkins62's avatar
10 months ago

Cop garage and pursuit playlist

I just turned on nfs the other day first time playing volume 8, and bought the pass to use the new cop cars and stuff, but everytime I try to get into the cop garage the game freezes and the only think I can do is leave the lobby I can’t move the stick or d pad up or down or left or right, so then I tried doing the pvp mode and it lets me race until it’s time to switch to being the cop and then it kicked me out to the main menu and says there was a problem with this playlist, please try again and if this problem persists to reboot game, but I’ve rebooted the game, I’ve deleted the game and redownloaded it and still nothing, I’ve tried to rebuild my PlayStations database in safe mode and still nothing

7 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago

    Hey @sjenkins62 

     

    Would it be possible to get more information on this?

     

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • Are you getting an error message?
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

  • temp-934939 on PS5 I’ll attach a picture it’s not an error code I don’t think

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago

    Hey @sjenkins62 To check do you get any other message if you try to back out to the main menu of Unbound and fully close the game?

  • I’ve been dealing with the same exact thing this whole time as a PC player. It’s been really annoying too because I haven’t been able to complete the league or cop career challenges as a result. I just hope I can still unlock everything 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 months ago
    Hi @SaiyanatorHD, can you try to back out to the main menu of Unbound and fully close the game?

    after relaunch and check which playlist give you the error.

  • @EA_Illium It was all of them. It happened as soon as it would switch to the cop side. It also would freeze for me in the cop garage menu to where i had no other option that would work but be selecting leave game just like @sjenkins62 . It was like that was just a part of the game I don't have access to.
  • Hey, have you managed to fix it? I'm having the same issue. It'll quickly show my regular car, disappear and show my cop car but the only thing working is rotating my camera, the pause menu and the friend list menu.

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