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Krisha_Actually's avatar
2 years ago

Crash after finishing event (DXGI_ERROR_DEVICE_HUNG)

Product: Need for Speed Unbound

Platform: PC, EA App

Bug summary: Hard crash after finishing event

How often does this bug occur? Happened twice so far but very reliably

Steps: Enter a PVP playlist (happened to me in a drag and Drift Pro) and finish an event

What happens when the bug occurs? The game crashes hard and takes the graphics driver with it. An error message pops up saying that the RenderCore2 breadcrumb handler crashed with DXGI_ERROR_DEVICE_HUNG message

My PC specs: attached in the DxDiag file. My graphics drivers were the latest version for my RX6700XT, 24.5.1. the game was the latest version (at the time of writing)

UPDATE: Reverting my drivers to the older 24.4.1 version makes the game crash before the race so that's a start i guess. I will try Sjonny30's advice now.

UPDATE 2: Sjonny's advice to run the two commands seems to have helped, i've played multiple playlists and no crashes! Unfortunately i do get the error of sometimes getting thrown into a playlist I didn't select but that's comparatively a small issue and Criterion are aware of that.

UPDATE 3: restarting the computer the next day and the crashes persist so it looks like i need to do these steps every time i turn my pc on, oh joy

UPDATE 4: turns out, even doing Sjonny's steps doesn't completely prevent crashes. After one full BMW playlist i tried doing some Drag, and as I was trying to take a screenshot of the race results, the game and driver crashed again.

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