DX12 Error
Hi Guys, having a bad time with your new NFS Game. Unfortunately my game crashs during Gameplay with the attached DX12 Error. Error comes 100% after about 1 to 8 Minutes of gaming. I am running the...
Forum Discussion
Obviouly I have everything installed and up to date, only getting this crash in this game
EA_BarryCommunity Manager
@KrystaGG @intogamingyt @RunLewisRun
Reinstalling or updating your video drivers is advised here.
Additional steps:
- Set the GPU default settings via its control panel
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
- @EA_Barry if you do not have a deep understanding of the problem here - you will not be able to provide a valid solution. And you didn't even bother to read the comments here. Please do not post generic advises - we are already past the video card driver testing.
update: tested with "optional update KB5020044: fixes Windows 11 22H2 gaming performance" + 527.37 nVidia drivers. It crashes a bit later and doesn't show DX12 error window anymore.
@EA_David - perhaps we should elevate this issue to higher level of support - it seems like a serious problem.
I did all of this and is still crashing all the time after 5-10 minutes gameplay. can i get a refund or something?
I do not know how this works with EA. Probably call or chat with their support. Don't recommend in writing an email ticket. They closed mine 3 times without understanding the problem.
Luckily I did not bought the game, I always use the EA Play to try the games first.
