It just opens and closes the EA App

Hi there!

Recently I downloaded Need for Speed Unbound from Steam. Whenever I launch the game from Steam it opens the EA app and then gives an error that it was not able to retrieve information due to some firewall or antivirus. I have disabled all securities and firewall options but it is still showing the same issue. I have also launched the EA app as administrator but still nothing worked.
I have also attached the error message EA app is showing.

Kindly help me in this regard!

My game is not launching. At first, it shows the message for preparing the game then the EA app opens and shows some message regarding not finding any information because of some antivirus or firewall. I have tried disabling every firewall and antivirus and also tried the solutions available on the internet but nothing worked. I have also removed the d3dcache and cache folders as well but still the same error. Also, there is no issue with my system requirements

Hey Everyone, 

If you are still seeing issues launching EA app or NFS Unbound due to something being blocked try the following steps and check if the error continues to pop up.

• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Try running EA App and NFS Unbound as admin
• Check for other applications that may be limiting EA App or Game performance
• Close other running applications on your device
• Run the System File Checker tool then Check for Windows and GPU updates  
• Restart your device in Clean Boot mode, then just try running the client and game

Hi,

Don't know if the issue is related or not but my KAV set nfs unbound to Low Restricted in the Firewall and caused it to not boot from Steam.

Before discovering this i tried:

1. cleaning EA cache

2. steam verify integrity of files

3. updating video card driver

4. running diagnostics check from command prompt /sfc /scannow

TLDR

if you have an antivirus make sure your firewall or app restrictions isn't blocking it

Cheers,

Pete