Need for Speed Unbound unable to start ps5

@Nekonomable 

Check if logging out and then back in to the correct account helps, thanks.

https://answers.ea.com/t5/Technical-Issues/How-to-fix-PS5-error-WV-109156-2-in-FIFA-23/m-p/12181916#...

1. ---

   @Nekonomable wrote:
   

   Just downloaded to start playing again after a long break on other games, to start on the next "season"... however it gets to the press x to start, and when you press x, you get a PS error box popup that says SOMETHING WENT WRONG, super umhelpful...  and the background is a white screen with another error message... no amount of waiting or button presses gets you past it.

   Before I get ppl asking, yes. I've deleted and reinstalled like 12 times, I've even done a full system reset to factory.. and reinstalled everything else. A pain in the a.

   The pictures arent supported here.

   Ps error box reads

   Something went wrong(no *)

   WV-109156-2 

   The white screen error on the top left reads

   ERROR: 0x00000023

   SSL Error: 0x00000000

   SSL connect error

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   Im having the same problem , just bought the game last week and started playing over the weekend. Tried playing again today and the same issue (white screen and error msg). Deleted the game data and restarting doesnt help. Kinda regretted getting the game .

no ones been able to provide any helpful fixes for this. I only have 1 account so idk how I could... log into the game with the wrong one. I have the platinum trophy. Like.. huh?

However it seems to work at random. Managed to get on last night, notices I lost alot of challenge progress, cars, cash, and cosmetics. Got pissed and got off.

Tried to get back on today and just regrind all the challenge rewards, but I'm back to being white screen errored.

@EA_BarryNot trying to be rude but I dont even have a different account. I only log into mine. I have the platinum trophy.