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Sd941090's avatar
Sd941090
Seasoned Newcomer
1 day ago

Need help

I played the game for a bit and I got all the dlc stuff including the new vol 9 one but my game dosnt even register i haven them but when i go to store it says I purchased them and when I go to download it says they're downloaded but in the game it says it doesn't exist

3 Replies

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Thanks for putting that full list together Sd941090​ 

    Could you try this on your Xbox:

    1. Fully quit NFS Unbound rather than just returning to the dashboard.
    2. Go to My games & apps > NFS Unbound > Manage game and add-ons.
    3. Check whether any of the individual add-ons you own are listed there but aren't currently installed.
    4. Start the game again and check the in-game Store. In particular, check whether the Vol. 9 Premium Speed Pass gives you an Install option even though it already shows as purchased.

    Also, could you confirm whether you're playing on an Xbox Series X|S with the game installed locally or through Xbox Cloud Gaming?

  • Sd941090's avatar
    Sd941090
    Seasoned Newcomer
    22 hours ago

    EA_Kuba​  I'm playing on xbox and the car pas says to unlock i need to buy the vol9 to unlock it and I did and restarted it but still says the same thing were i need to buy it and I have the ultimate collection pack and I just looked it up and says I should get evreything from vol 3 to 9 but I dont have much and ive played a bit of it to get pass the tutorial and after evrey restart it get a little bit more unlocked im currently on my 5th restart

     

    The dlc i have 

     

    Palace, keys to the map, robojet, hip hop, trick or street, vol3, vol4, vol5, vol3 store catch up, vol4 catch up, vol5 catch-up, vol 6 catch-up, audi car pack, vol7 catch-up,  Ford darkhorse car pack, Porsche car pack, vol8 catch-up, vol9 premium speed pass(isn't working), ultimate collection upgrade

     

    Thats all I have that says purchased and the only one that I noticed that dosnt work is the vol9 speed pass I have 2 that are locked and it wount unlocked even tho im passed the lock... if that makes since and after checking unsure what cars are missing but I am missing a cop car the 959 porscha cop car witch isn't apart of the unlocks

    Also missing 2024 mustang dark horse( is purchased)

    Porsche 959 s 1987 car pack(is purchased)

    Audi rs 6 avant 202 car pack(is purchased)

    Robojets swag pack (is purchased)

    Hip hop pack(is purchased)

    Trick or street(is purchased)

    Volkswagen golft gti club sport 2016(missing vol3 custom pack)

    volvo 242 dl 1975(missing vol3 custom pack)

    mishubishi lancer evolution x 2008(missing vol3 custom pack)

    Nissan Skyline gtvspec r34 1999(missing vol4 custom pack)

    Nissan 350z 2008(missing vol4 custom pack)

    Polestar 1 2020(missing vol4 custom pack)

    Cheverolete Corvette grand sport 2017(missing vol 5 custom pack)

    BMW I8 Corvette 2018(missing vol5 custom pack)

    Mercedes AMG C 63 Coupe 2018(missing vol5 custom pack)

    Evreything says purchased and got it visually confirmed that it says purchased 

    Unknown if the other volume packs worked at this point

    Do see vol 3,4 and 6 catch up packs worked but nothing else 

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Sd941090​ 

    Some of the additional content in NFS Unbound does still need to be unlocked through gameplay, so purchasing a pack doesn't necessarily place every item straight into your garage.

    For example, the Vol. 9 Premium Speed Pass gives you access to the premium reward track, but a number of its rewards need to be unlocked through gameplay. There are also some Vol. 9 Lockdown vehicles that have to be found and successfully extracted before they're permanently added to your multiplayer garage.

    That said, if the game is showing the DLC itself as unavailable/not owned even though your platform says it is purchased and installed, I'd like to narrow that down a little.

    Could you let us know:

    • Which platform you're playing on
    • The exact DLC/edition you purchased
    • Which specific cars/items are currently missing
    • Whether you're checking in Story mode or Lakeshore Online

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