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xXxstoner4816's avatar
xXxstoner4816
Rising Novice
1 month ago
Solved

NFS payback not connecting online

I picked the game back up after awhile and for some reason I can't connect to the ea servers I've tried everything. I've cleared my ps4 cache reset my router and checked for updates I even reset my ea password it won't even give me an option to sign in just keeps saying I need to be signed in 

  • Well NVM as soon as I made the post it literally just connected that's wild I've been trying for a few hours 😂

27 Replies

  • Yeti_Man80's avatar
    Yeti_Man80
    Seasoned Newcomer
    1 month ago

    This has been an issue for the third day now for me. I have cleared all cache, restart and cleared my router, changed the dns servers, and did Uninstall/reinstall of the game. Our internet speed is perfect. I have restored licensing as well. Nothing is working. It's states I have to log into my EA account t to play online. Then to go to ea.com/unable-to -connect for more information. Which tells me to do all the steps I already did. This is an EA issue. It's pretty clear the steps we hal all taken and the issue is the same as well. EA is not allowing us to log in to play online. 

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey everyone, thank you for the reports. Would you be able to provide more information on this issue so we can pass it along to the teams? Such as:

    • What steps are you taking exactly when you are getting this issue? Do you launch the game and wait, or is there anything else that you're doing?
    • What error message are you getting (if any)? Would you have a screenshot/picture available?
    • If no error message, what is happening? An infinite loading? A freeze?
    • Anything else you think may be useful for us to know.

    Thank you!

  • caishalea's avatar
    caishalea
    Rising Newcomer
    1 month ago

    Same issue on PS4. Unlinked and relinked my accounts and every thing. Started replaying it for the third time about two weeks ago and it has been extremely spotty, taking multiple reclicks to get it to finally connect, and never connecting on the first try or off the bat. I remember it wasn't even reliable a few years ago, but definitely never this bad. It exacerbated itself to yesterday when it took a good 45mins of starting and restarting and pausing and re-attempting every few mins. I'm not even attempting and have never played multiplayer — I just need to connect to load my **bleep** daily challenges, open shipments, and beat autologs. Today I can't get connected at all. If EA is cutting support for this server so they can shut it down sooner rather than later, they need to say something. Obviously there are issues that need to be addressed that have come to a head in the last 48hrs.

  • BuritoBoiiii's avatar
    BuritoBoiiii
    Seasoned Newcomer
    1 month ago

    Im having that same problem but on ps5. Havent got it to work for 2 days now

     

  • Well NVM as soon as I made the post it literally just connected that's wild I've been trying for a few hours 😂

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