NFS SPEED PASS VOL 9 Complete Edition

Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug I purchased the ultimate edition, but the volume 9 premium speed pass is still locked. It CANNOT be downloaded via the store, game page, in game, or any other method. It explicitly states it cannot be downloaded because the Ultimate Edition is purchased
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Review the numerous PS5 users who this isaffecting.
What happens when the bug occurs? Cannot access content that has been bought and paid for.
What do you expect to see? The premium pass restored to work for Ultimate Edition users

‌

See above