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Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHey @Kori_1438
Can we start by trying the following?
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Thanks!
2 years ago
- Verify you signed into your PSN account✅
- Check for updates ✅
- Restore Licence✅
- Try the steps in our Connection and Advance Connection Guides
- ✅ my on type 2. Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4,✅ unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database ✅
✅All check but still the same