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cde7644149837b9's avatar
cde7644149837b9
3 years ago

NFS Unbound - Purchase Failed error when buying cars

Product: Need for Speed: Unbound Platform:PlayStation 5 Summarize your bug When i try to buy car "Purchase Failed" error appear. How often does the bug occur? Every time (100%) Steps: How can ...
bug
DanielGamer2438's avatar
DanielGamer2438
2 years ago

The loading screen appears a couple of times, lasting longer than normal and then it disconnects me from the online

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @DanielGamer2438 Can we try the following and check if this continues?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
  • DanielGamer2438's avatar
    DanielGamer2438
    2 years ago

    @EA_Illium Finally i can play, but, i can't Buy cars, tells me "purchaise failed"

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