NFS Unbound - Purchase Failed error when buying cars

Hey Everyone, 

First, I wanted to thank everyone for the continued reports on the issues you experience with Need For Speed Unbound. 

Sorry for any inconvenience you are facing, and thank you very much for your patience.

In order to help share reports with the game team, please be sure to provide the following information (if you haven’t already). 

• Platform (or client):
• EA ID (PSN ID/Gamertag):
• Are you getting an error message?
• If possible, share a Screenshot or Clip…
• If on PC, please share a DxDiag file and an EA app Error ID Number

We have also seen a few replies in some larger threads from the community that contain additional information, sometimes about a separate issue. 

To keep track of all reports and ensure Answers HQ is clean and organized, share information on what you see in the correct thread. 

If there is not an existing thread feel free to create one!!!

Looking for an existing report?

• NFS UNbound - Error F03 / FOD "Inventory could not be loaded"
• NFS Unbound Error Code 6 & Error Code 9: "Unable to save file"
• NFS Unbound - Lobby could not be created error code "FTCL5001"
• NFS Unbound - Purchase Failed error when buying cars
• NFS Unbound - Error codes 40010000 & FTJR2008

Thanks and hope to catch you in free roam!

• Platform (or client): PC, EA App (last ver.)
  
• EA ID (PSN ID/Gamertag): 100pudOFF_UA
  
• Are you getting an error message?

  1) Yes, error code "FTCL5001" when logging in online [on screenshot & video]
  2) Loading times are very long after the first appearance of the lobby error when the game is installed on the fastest M2 SSD (PCi 4.0) - https://www.youtube.com/watch?v=aR9MaYMSte0
  3) When entering the garage (often) - flight to the main menu and offline - https://www.youtube.com/watch?v=IwO5y9u8zSY
  4) Car Purchase error - https://www.youtube.com/watch?v=Dib0ZCPqY74

• If on PC, please share a DxDiag file and an EA app Error ID Number
  
  EA app Error ID Number - bca36c61-7e99-4915-9108-06a3510b8074
  DxDiag attached
  
  

  P.S. Loading speed of entering Online (sometimes a little longer) and then flying to the main menu and offline
  I already sold cars in story mode and online, which left 1 car in each class - I still can’t buy a car either online or in story mode

  The video shows a long loading time without slowing down or speeding up the video.

perfectly fixed.... Where the * is the fix for buying a car?

Еverything is clear with the developers, f-ck o-f, I deleted the game. Play this * yourself

and everything is also thrown off the network, and I can’t enter the game in the lobby

"Great" update. Still haven't fixed the car purchase. "Thank you." Lazy, clumsy....

Platform: xbox

Gamertag: JoMas2005

Problem: Get a permanent error message saying 'purchased failed'

Which gamemode: Happens online and in story mode

Happens on other plateform?: Dosent happen on other account, just me and it happens on other platforms

How long: I have been playing since vol 9 came out

Storage: Playing on internal storage

Connexion type: Connexion is wireless

my only response to that would be that the amount of cars owned by the above stated complaints have different amounts among them, so it couldnt be a hard cap in came.

same issue on pc except story mode effected, cant purchase any car at all.