NFS Unbound Error Code 6 & Error Code 9: "Unable to save file"

Me too, i have lost local save or cloud save 3rd time and every time i finish the story mode i get error code 6 from volume 3 to lastest

Product: NFS: Unbound
Platform: PC (Epic)
Summarize your bug I purchased and downloaded Need for Speed ​​Unbound from Epic, but when I opened it, I encountered error code 6. (for more info, I used to have a old HD that had the game save on, it died, so now use a new HD, and I don't know if the game wants to try find the save that was on my old HD or something)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just launch, happens when game tries to read save
What happens when the bug occurs? On the main splash screen, I don't get past that, can't even skip the error
What do you expect to see? The game saves fixed.  Possibly add a option in settings to manually create a save, that would solve the issue. 
Game ID: RickyBobbyYT

Error code 6 FIX for PC:

I found what was causing this error for me after 6months of being unable to play Unbound. AND, hopefully I can help a bunch of you out!!

So last year, my Hard drive died and on it was the default location for My Documents folder. Now because Unbound saves to My Documents, and my PC still had the default location as my old HDD, the game couldn't access it and the save failed. 

Unknown to me, I had the same issue with bunch of other games, but unlike Unbound, those games showed a 'cant save error' but followed it up, by asking me where I would like to save my game instead, so I never had issues. (take a lesson there EA, let us choose where we want to save our games)

So I found a BAT file that resets the location of your Documents folder to default, and thereafter, Unbound could save, and I could actually play the game (finallllly!!!)

Here's the BAT file download link - https://www.tenforums.com/attachments/tutorials/38707d1442867980-users-personal-folders-restore-default-location-windows-10-a-restore_documents_default_location.bat

AND heres the website I got the info from for your peace of mind - https://www.tenforums.com/tutorials/23504-restore-default-location-personal-folders-windows-10-a.html

Just open that link, download the file, run it (don't worry, it's safe) and thereafter you should be able to get rid of this error for good (cheers!!)

Hope this helps!!! <3

@EA_Illium New PS5 Console and still receiving Error Code 9 during visual customization.

Gamertag: Kuro_Raiken

Reoccurring since Volume 2. Please assist.

I've had nothing but trouble trying to launch NFS Unbound since purchasing it yesterday.

Upon launching the game, I immediately get Error Code: 6 - "Unable to save file. Your progress will not be stored. Please check our support pages for more help."

I cannot get pass this error no matter how many times I press Retry or Ignore.

I've tried:

• Verifying the game files via Steam
• Uninstalling & re-installing via Steam
• Disabling Windows Defender, Antivirus Protection, Firewall etc. for NFS Unbound
• Refunding the game via Steam, deleting, and then re-purchasing and redownloading through the EA App
• Updating all graphics drivers
• Restarting the PC

This is incredibly frustrating and not the experience I would expect from a AAA game/developer.

Any insight would be much appreciated before I refund the game (again) via the EA store.

Thanks, 

I'm getting the same issue when creating or adding community wraps to the library from other gamers, it's possible a glitch in Vol 8 is causing the wraps not to be added.     Makes me wonder if the entire game progress is not being saved anymore?

Same similar problem with this bug, ever since the update to Vol 8 whenever accessing community wraps from other gamers or creating my own wrap it on longer allows me to save it, makes me wonder if the entire game play is no longer being auto saved anymore? Here is the part that gets confusing, during the game play the wraps do come back, then the wrap disappears when entering an event, its not just the Volkswagen but it all the wraps on any car. 

Platform: PlayStation 5

PSN ID/Xbox GT: XBlueTheProto-X 

Region: USA California 

Are you getting an error message? Yes error 9

Date this issue started (is it still happening?)? Since Vol6 and still happening on 9

This error keep persisting on Vol 9 and it's annoying since a mazda and Mercedes design.

Still not fixed 

As of 12/14/2025 this is still a problem.