All of my cars are loading up without the wraps I designed on them.When I go to re-add the wrap for each car, I get an error saying "Unable to save file.Your progress will not be stored.Please check our support pages for more help.Error Code:6. (Retry or Ignore)".
Same. I was hoping that new update will fix the issue but it did absolutely nothing
EA Staff (Retired)Hi @Jimmyfendz Can you try to enter Safe Mode and Rebuild your PS database?
No, rebuilding the database doesn't work.
No, clearing the cache doesn't work.
No, restarting the PS5 doesn't work.
No, turning it off and unplugging it for ten seconds and then plugging it back in doesn't work.
This error code has been exceptionally frustrating to deal with as it has been preventing PS5 users (could also be affecting other platforms, but I'm not sure) from saving wraps they create for their cars and when editing the body, body kit, or otherwise body parts of the car. It is also occurring upon BUYING cars!
When it comes to the paints and wraps in particular, this error code also seems to occur when downloading wraps from the community tab in "Paint and Wrap", although in my experience it does seem to download the wrap onto the car but will still display "Error Code 9" after sayiing "Success", after which the wrap downloaded seems to be temporarily apparent only to a session of play. Upon starting the game again or loading into a new session, the affected wrap(s) will not appear on any car they are applied until a user accesses their "Paint and Wrap" section again, in which the game will load the wrap but subsequently show "Error Code 9" each time the wrap is reloaded per each session of play.
When it comes to buying cars, they do seem to save to my game file in NFS Unbound in my experience, even though error code 9 still appears after buying a car. Still, this error code should not be appearing at all.
In short:
Error Code 9 states "Unable to save file. Your progress will not be stored. Please check our support pages for more help."
Occurs 100% of the time when saving or downloading wraps.
Occurs 100% when customizing the body of a car.
Occurs 100% when buying a car.
Nothing on the side of the user can be done to remedy to problem, this is an issue only the developer team can fix.
EA Staff (Retired)Hey @Furvolt Thanks for the Update
For everyone still running into this save issue, would it be possible to get the following information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.
Cheers!
Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug While owning a Volkswagen Golf GTI Clubsport wrap Error code: 9 file save bug that occurs when downloading or creating a wrap for another vehicle and saving it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? After creating or downloading and saving a wrap for the vehicle in question, it appears when creating or downloading and saving a wrap for another vehicle.
What happens when the bug occurs? Error code: 9 will always be displayed and the lap of the vehicle created or downloaded at that time will not be saved.
What do you expect to see? Create or download wraps for other vehicles
While owning a Volkswagen Golf GTI Clubsport wrap Error code: 9 file save bug that occurs when downloading or creating a wrap for another vehicle and saving it
After creating or downloading and saving a wrap for the vehicle in question, it appears when creating or downloading and saving a wrap for another vehicle.
Error code: 9 will always be displayed and the lap of the vehicle created or downloaded at that time will not be saved.
Create or download wraps for other vehicles
Seriously! This is frustrating! Each time I boot up my PS5 to play NFS Unbound, my wraps wont load, some of the parts and vanity items on my cars get reset, and it's just generally annoying to be interrupted by this error code any time I want to do something with my cars!
NO, resetting the console doesn't work.
NO, clearing the cache and/or rebuilding database doesn't work.
NO, turning it off and unplugging it for X amount of time before plugging it back in doesn't work.
NO, resetting my router doesn't work.
NO, uninstalling and reinstalling the game doesn't work.
In other words; **Nothing can be done on the player's side to fix the issue, evident by what I've already tried along with others who also experienced the issue.**
I don't know if this is plaguing other platforms such as PC or Xbox, but I know it's plaguing some PS5 players. This is just one of the primary issues on top of other issues mentioned in this thread.
Error Code 9 with wraps issue on PS5
I just had this happen to me recently alot too don't know why or how. It might be worth applying your finished wrap to a car you don't use or care about. I did this and it got rid of the message. Maybe give that a try see if works for you.
