Item Synchronisation error code 0013080F preventing me from playing online or with friends - what do I do to fix this? Have already tried re-installing along with wi-fi, ethernet and hotspot connections

If you wanna play online with friends the best way is to allow your friends to invite you. unfortunately there’s no fix from what I’ve seen just yet neither. A complete bummer.

@EA_Barry Nope already tried a similar process to that on my Xbox (deleting the save data off the console and re installing it through the cloud) but nothing works… contacted support and they just said “it should be fixed soon” which really doesn’t help

@EA_Barry Hey man, your walk around sounds cool, but PS5 players cannot copy the save straight to the USB DRIVE. The only way to do it is upload to the cloud, but it cost the players the month PS+ membership. It isnt a good way to fix it, in a fact we are not sure if its gonna work.. So yeah, please fix it.. One bypass I found is to ask any of your friends playing the NFS UNBOUND to invite you to the group, and then ask the friend to find the game. That will bring us to the Multiplayer but it doesnt fix the problem..

I’m on ps5 and had the game over a week still can’t go online wot a joke@EA_David wrote:@JCMatthews99Hi, it's a bit of a swing, but you may want to try the workaround in this thread:https://answers.ea.com/t5/Technical-Issues/Error-FTJR2008-00090809F/m-p/12098818/highlight/true#M464This error isn't the same as the ones in that thread, but I believe they're related.

I have the same problem on my ps5

NFS Unbound Item Sync Error 0013080F PS5

26 Replies

EA_David
Community Admin
3 years ago
@JCMatthews99 Hi, it's a bit of a swing, but you may want to try the workaround in this thread:https://answers.ea.com/t5/Technical-Issues/Error-FTJR2008-00090809F/m-p/12098818/highlight/true#M464
This error isn't the same as the ones in that thread, but I believe they're related.
JCMatthews99
3 years ago
Hey David, that’s a workaround for PC - i can’t access game files on ps5. I’ve already tried re-downloading and that hasn’t worked. Any console solution anywhere?
Kilroy010510
3 years ago
I'm having the same code pop up but I can play online and solo but I've lost almost all of my cars and money but it has kept my story progress.
JCMatthews99
3 years ago
I’ve lost all my pre-order bonuses and 100k in story mode when i deleted and re-installed. Quite annoyed about it all and EA Help said they can’t do anything about it.
agoelz
3 years ago
I haven't been able to play online once since the game (Palace Edition) released. I get error 0013080F, "Item Synchronization Failed" when the game initially loads up, and error FTJR2008 when I click on Lakeshore Online. I've seen solutions for PC but nothing yet for PS5.
JCMatthews99
3 years ago
@agoelz I’m having the same issue, have posted here, reddit and contacted support - nobody cares and nobody will respond mate. Good luck.
LilVibesUK
3 years ago
Product: Need for Speed: Unbound
Platform:Xbox Series X
Summarize your bug Item Synchronisation Failed. Error Code: FTJR2008
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The bug seemed to off occurred for me when i completed the campaign and then saved and closed the game afterwards. Once starting up the game continuously gives you an error when accessing the online tab or story mode.
What happens when the bug occurs? When the bug occurs it seems to prevent players from playing Lakeshore Online and also removes your progress and money in story mode.
What do you expect to see? You would see an error screen as you load up Need For Speed: Unbound indicating there’s an syncing issue and that issue will continue to pop up when trying to access online etc.
‌
The bug seems to remove players progression in story mode and removes vehicles you’ve unlocked and the money you’ve earned during the campaign (note this part is campaign only)
issues for Lakeshore Online include not being able to access the online features. Only being allowed to play online when a friend invites you to their party. (Online Issues)
(the bug issues)
when loading up NFS: Unbound the (screenshot provided below) will come up with the same error when navigating either through the tabs of the game or when trying to access online or story mode features.
EA_Barry
Community Manager
3 years ago
@JCMatthews99 @agoelz @Kilroy010510

I think what David means is you can perform a similar process on PS5:

Manually back up your save onto a USB key/drive.

Delete your save stored on your console

Start game as if it were your first play

Exit game and restore your manually backed up save onto the console

Start game again checking if issue is resolved.

Thanks.
Mymomay69
3 years ago
@EA_Barry Nope already tried a similar process to that on my Xbox (deleting the save data off the console and re installing it through the cloud) but nothing works… contacted support and they just said “it should be fixed soon” which really doesn’t help
kam945
3 years ago
@EA_Barry Hey man, your walk around sounds cool, but PS5 players cannot copy the save straight to the USB DRIVE. The only way to do it is upload to the cloud, but it cost the players the month PS+ membership. It isnt a good way to fix it, in a fact we are not sure if its gonna work.. So yeah, please fix it..
One bypass I found is to ask any of your friends playing the NFS UNBOUND to invite you to the group, and then ask the friend to find the game. That will bring us to the Multiplayer but it doesnt fix the problem..