Forum Discussion

Not applicable

3 years ago

NFS Unbound Wv-109156-2

Bonjour je n'arrive plus à me connecter au jeu depuis hier jusque là je pouvais jouer sans me connecter au mode hors ligne bien que mon mot de passe avait été changer voilà.

technical issues

v22l28nbmmc9

Not applicable

3 years ago

@ka3boolz Will it just go away in a couple days

EA_David

Community Admin

3 years ago

Hi, if you're affected by this, there are two potential workarounds, hopefully they help

1. Close the game
2. Go to ea.com and choose to Sign In.
3. Choose your console's login option.
4. Follow the instructions and link your console and EA accounts if prompted.
5. Start the game back up.

Alternatively you can try:
1. Log into your EA Account at EA.com
2. Go to Account Settings -> Security
3. DISABLE "Login Verification" and save changes
4. On your console, close and reboot the game
5. Attempt to connect to the EA servers

v22l28nbmmc9
Not applicable
3 years ago
@EA_David I tried it but I don’t have an ea account my Username is UltimatePsyc and I don’t know how to connect it to my ps5
- EA_David
  Community Admin
  3 years ago
  @v22l28nbmmc9 Hey, you'll be using an EA account to post here, this one you used to create a message. If you're unsure of the attached email or need to reset the password, you can do so here: https://myaccount.ea.com/cp-ui/aboutme/index
  
  Alternatively, you can create a fresh EA account and link that with your PS5 account, and then you should be able to get in.
  - Me0wMix3r
    Not applicable
    3 years ago
    @EA_David
    
    I've never connected my EA account with my PS5.
    Up until yesterday I was able to play fine. But now I'm getting a white screen with the error code mentioned in the thread title.
    I've attempted to link my PS5 and EA account based off the advice in this thread, but I get the following errors when doing so; "connect _error_social_login_failure" and then suggests I change my password. Upon doing so the cycle repeats. I've also verified that login verification setting is off.
    As mentioned I haven't linked the game/EA account/PS5 at all (would prefer not to), and when doing so I get the above error through EA's site. As it stands I'm currently unable to play the game because I can't past this social/logged in check.
Prawny_vonTrap
Not applicable
3 years ago
@EA_David Do you mean go to ea.com on the PS5's browser? When I log in on the PC I don't see a console login option.