Re: Cant Play Multiplayer after removing parts from a CAR

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@EA_Illium wrote:

Hi @kam945 

When you have a moment can we try the following?

• Verify you signed into your PSN account
• Check for updates 
• Restore Licence
• Try the steps in our Connection and Advance Connection Guides 
• Open your PS5 NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
• Entering Safe Mode and Rebuild your PS database

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Hi @EA_Illium . Unfortunetly these potential fixes you have mentioned didnt help. When Im choosing the option ‘play multiplayer’ Im stuck at the loading screen (when the green bar is filled nothing happens). I tried to join by multiple options like game invite from a friend, joining a group.. Funny thing is, that somebody can join me (while Im at the infinite loading) and I can see that somebody is in the group. Unfortunetly we can do nothing then.. The only option to get back to the startin menu is disconnecting with the internet.. I tried different internet connections, tried to switch between DNS settings, MTU.. Still same problem.

The sad thing is, I cant backup my save on PS5 to USB DRIVE bcs its only doable via PS+ cloud upload. I have PS+ on a different account, not on this one..

Picture below shows the infinite loading screen

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@JudyRacing wrote:
@kam945
Hi Kam, you come to the garage, then try this, that helped me, for me there were 3 cars that caused errors. Turn off automatic synchronization, start the game, go to the garage, sell the bug car, end the game. Manually load the console save into the cloud, restart the console, load the cloud save back into the console and restart the game, then try going online. If that doesn't work yet, look for the remaining error cars until it works again. if it works again, activate automatic synchronization again. It took me almost 2 days before I could play online again.

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The thing is: I cant even go to the pre-lobby. I cant load my online garage.. Furthermore I dont even have the PS+ on my main acct so the only one save Ive uploaded on March this year… I had some problems with joining the multiplayer in the past, then joining by the invite solved it. But now its tough as hell

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@JudyRacing wrote:
@kam945
I believe you, things like that are hard.
And if you try to sell all the cars in the story, maybe you'll end up in the garage. without online. I don't play Story anymore, so I sold it.

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I tried to sell almost everything and no difference☹️ But.. Looks like we will have an update today, we can install it at 10:00 by CET so hope it may fix something🙂

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@kam945 wrote:

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@JudyRacing wrote:
@kam945
I believe you, things like that are hard.
And if you try to sell all the cars in the story, maybe you'll end up in the garage. without online. I don't play Story anymore, so I sold it.

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I tried to sell almost everything and no difference☹️ But.. Looks like we will have an update today, we can install it at 10:00 by CET so hope it may fix something🙂

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Latest update havent fixed it☹️

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@EA_Illium wrote:

Hi @kam945 

When you have a moment can we try the following?

• Verify you signed into your PSN account
• Check for updates 
• Restore Licence
• Try the steps in our Connection and Advance Connection Guides 
• Open your PS5 NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
• Entering Safe Mode and Rebuild your PS database

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Please help @EA_Illium & rest of the crew.. On that save I have ~600hrs of gameplay.. Got there  20+millions and over 50cars I believe.. Everything unlocked and everything completed (unlocked every multiplayer car, every decal,driving effect etc). Spent there a lot of time☹️ Please help guys.. Btw that removing parts bug happened by a random moment. I meet some people driving cars without some parts so I thought its not gonna break the game. Same as it was in NFS15/Payback.