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Re: NFS Unbound Error Code 6 & Error Code 9: "Unable to save file"

I’ve got the same problem on ps5 and it’s made the game unplayable because it keeps reverting to the cloud save file

24 Replies

  • livinwithaliens7's avatar
    livinwithaliens7
    Rising Scout
    3 years ago

    I may have found a fix..So I downloaded my cloud save data to my console and then I deleted my saved data from the cloud.Evidently it was the cloud data that was corrupted. I also did a rebuild database just for added measures..So far it's working but I have noticed some of my license plates are locked and I had to re-add all of my custom wraps but they finally are saving and no longer deleting from my cars like before.Also im no longer getting the error code 6 nor anymore unable to sync errors.Everything seems to be running normal again.I also left sync off in settings.Hope this helps you as well!

  • GypsyCrow's avatar
    GypsyCrow
    3 years ago

    After it rebuilds the data half the file is gone


    @livinwithaliens7 wrote:

    I may have found a fix..So I downloaded my cloud save data to my console and then I deleted my saved data from the cloud.Evidently it was the cloud data that was corrupted. I also did a rebuild database just for added measures..So far it's working but I have noticed some of my license plates are locked and I had to re-add all of my custom wraps but they finally are saving and no longer deleting from my cars like before.Also im no longer getting the error code 6 nor anymore unable to sync errors.Everything seems to be running normal again.I also left sync off in settings.Hope this helps you as well!


  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone, 

    If you are running into Error code 6 would it be possible to get the following information?

    • Which platform are you on? (Device or client)
    • What is your EA ID, PSN ID, or Gamertag?
    • Are you in Story mode or Multiplayer?
    • Are you getting an error message?
    • Does this happen when editing a car or leaving the garage?
    • Can you think of any other info that might be helpful? 
    • If possible, share a Screenshot or Clip of the issue...
    • If on PC, please share a DxDiag and an EA app Error ID

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

  • livinwithaliens7's avatar
    livinwithaliens7
    Rising Scout
    3 years ago
    @jonasstive Did you try saving to the cloud..then make sure auto save is turned off, then delete console save data.Start a new game from scratch, then close the game.Go to the console main menu and go over to the Unbound icon and click on download save data from cloud.Start up the game again and all of your stuff should be back.on there.If you still get the error code 6 or 9, then rinse and repeat those steps again.If after several attempts that doesn't work, then unfortunately you may have to do what I did and delete the save data from both console and cloud and start over from scratch....OR you can keep reaching out to EA until you get a fix.
  • jonasstive's avatar
    jonasstive
    3 years ago

    I don't know how to do this, I just bought the game and it appeared like this.

  • jonasstive's avatar
    jonasstive
    3 years ago

    I play on Pc but I don't know how to do it, do you have a YouTube channel or discord where you can send me a video explaining how it's done?

  • metz2147's avatar
    metz2147
    2 years ago

    I tried this it worked for a while but then started messing up again

  • Здравствуйте,
    -использую версию для ПК
    - EA ID bugulmacrew
    - в сюжетном и многопользовательском
    - сообщения всплывают постоянно и не дают нормально играть
    -при редактировании автомобиля тоже происходит
    - другой информации нет
     пробовал переустановить игру, не помогло
    также проверял целостность файлов- тоже не помогло

  • NatBornGeek's avatar
    NatBornGeek
    2 years ago

    I have the same issue!, started doing this today, Ive donde the same as this guy, nothing helps!

  • hello to who may read this i just got need for speed unbound and installed the game  i have i7 cpu  amd 64gb of ram and invida  RTX 2070 OC 8gb of GPU ram if can't get any help with this i'm going have remove  chop off as a loss   the error i'm  getting is error 6 the drive that it installed in  is a 8TB 3.5 hard drive   any help with this would be nice and again  thank you

    please help me and thank you :-)

    very upset i just got the game today   this is crazy  :-(

  • livinwithaliens7's avatar
    livinwithaliens7
    Rising Scout
    2 years ago

    Here we go again...Error code 6..unable to save wrap.I can't create any wraps at all.This has started back again since the new Vol.6 update. The problem has been going on actually since the release of the game.I have tried doing EVERYTHING that can be done on my end.So before i get a bunch of replies asking did you try this or that...YES..ive done everything since others and myself have been dealing with this problem since the game dropped and we've been exhausting every effort here in EA Help since way back in last year to try and resolve and fix this.This is clearly an issue on the developers end and not our end.Can this please finally be fixed!!!

  • @EA_Illium Hello
    I encountered error code 6
    I play from PC via Steam.
    My EA ID is Dunaygorodsky
    I play both modes
    I am getting Error Code 6
  • Jcuribe2468's avatar
    Jcuribe2468
    New Novice
    2 years ago
    @viviendo con extraterrestres esto sirve para Xbox serie s
  • dondebom's avatar
    dondebom
    2 years ago

    Hey I’m having this problem on ps5. Is there a fix for this? It’s really frustrating because I keep getting scared that all my self designed livery’s will delete themselves

  • My gamertag is LucarioTJK (PS5)

    I currently have 54-55 wraps, all made in multiplayer.

    Attempting to work on and save progress on anymore wraps gives me the messege ("Unable to save file. Your progress will not be stored. Please check our support pages for more help")

    I will also get an error code..either 6 or 9, I personally recieve 9s mostly with very few 6s.

    This bug seems to affect each player differently..some will be able to make less/more wraps before the bug is triggered.  For those destined to get it...it's not a matter of IF they'll get it......it's WHEN.

    I..among other players are sick and tired of putting in...HOURS..of effort creating beautiful works of art or downloading such art..only to eventually be stopped dead in our tracks by problems like THIS..with very little / no solution to the problem.

    I hope that EA and Criterion can read this and start listening to other players having the same issues and find a solution to this problem and FIX IT.

    If more info is needed...please let me know, thank you.

  • Upload console data to cloud. Cloud should delete it automatically. Might have to go back in and redo somethings. 

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