Re: NFS Unbound Error Code 6 & Error Code 9: "Unable to save file"

Seriously! This is frustrating! Each time I boot up my PS5 to play NFS Unbound, my wraps wont load, some of the parts and vanity items on my cars get reset, and it's just generally annoying to be interrupted by this error code any time I want to do something with my cars!

NO, resetting the console doesn't work.

NO, clearing the cache and/or rebuilding database doesn't work.

NO, turning it off and unplugging it for X amount of time before plugging it back in doesn't work.

NO, resetting my router doesn't work.

NO, uninstalling and reinstalling the game doesn't work.

In other words; **Nothing can be done on the player's side to fix the issue, evident by what I've already tried along with others who also experienced the issue.**

I don't know if this is plaguing other platforms such as PC or Xbox, but I know it's plaguing some PS5 players.  This is just one of the primary issues on top of other issues mentioned in this thread.

Error Code 9 with wraps issue on PS5

*** Requesting Info, Marking as a solution for easier visibility ***

For everyone still running into this save issue, would it be possible to get the following information?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.

Cheers!

I REALLY REALLY wish you guys would fix this. I've created a wrap for nearly all my vehicles and I keep getting this Error 9 can't save file message. Luckily, but unluckily at the same time, I can go to Each car one by one each time I log on or switch lobbies, go to style and it'll load the wrap I last created onto the chosen car, but this is SOOO DAMN ANNOYING, You would think after 4 updates now as of today you guys would've figured out WTF, or if you have PLEASE, let me know.

PS5 ID: TXRacer77806

Region: USA(Texas)

Since day one of release.

Just wraps not saving, no other issues. 

I'm also getting this error... Is annoying and its happening every time I save a wrap, hope we get a fix on this soon.

PSN: X-Zero_Caliber-X

Region: US

Error: Error Code 6 and Error Code 9

Date of Issue: February 2 2024

This happens everytime I try to do anything with wraps or customization. I have not found any work around or correction amd this stopping me from completing the game.

Platform: Ps5

Psn ID: LxrdMk

Region: US

Error code message: unable to save file. Your progress will not be stored. Please check our support pages for help. Error code: 9

date issue started: Feb 29 2024 is the date I re downloaded the game. yes this issues is still happening 

is anything else happening: the same thing that is happening to everyone else is happening to me. Can’t save progress with wraps, customization, buying cars etc.

Steps I’ve tried to resolve issue: nothing has worked.

pictures:

Still having this issue myself 

PSN: Nyte_Kitsune 

MSG: Error Code 9 Data will not be saved, same as everyone else. 

How Often: Every time I make a wrap for about the last year

I have tried the same solutions as everyone else,  deleting saves, deleted wraps, downloading/uploading cloud saves, etc. I even sold some of the cars and repurchased them. It affects pretty much every car now. Whatever is causing it is on your end not ours.

Same similar problem with this bug, ever since the update to Vol 8 whenever accessing community wraps from other gamers or creating my own wrap it on longer allows me to save it, makes me wonder if the entire game play is no longer being auto saved anymore? Here is the part that gets confusing, during the game play the wraps do come back, then the wrap disappears when entering an event, its not just the Volkswagen but it all the wraps on any car.