Forum Discussion
27 Replies
- EA_Lanna2 years ago
Community Manager
Hi @Behruz-1,
Thanks for checking. It should appear as a custom purchase in the MP store with the EA Play sub. Odd that it's not.
Do you play NFS on PC or a console?
- EA_Lanna
- Niseman-12 years agoNew Traveler
I'm playing on Steam version
- Niseman-12 years agoNew Traveler
Hellooooo
- Niseman-12 years agoNew Traveler
And I didn't get BMW M3 GTR LE, why? I bought EA PLAY before and I got M3 but in that time I didn't get it, help please me, I'm playing on STEAM version NEED FOR SPEED UNBOUND
- EA_Illium2 years ago
EA Staff (Retired)
Hi @Behruz-1
To confirm did you recently subscribe to EA play, or have you been subscribed since Novemeber?
- Niseman-12 years agoNew Traveler
I subscribed yesterday, I bought Xbox Game Pass Ultimate 1 month for Xbox and computer, I linked my Xbox account in September 2023, with Xbox Game Pass Ultimate, it give also EA Play Subscription and before that time, with EA Play, it give me BMW M3 GTR LE, but in this time I didn't get it
- EA_Lanna2 years ago
Community Manager
Hi @Behruz-1,
If you're not seeing it in the MP store at all, please get in touch with our support team, they may be able to look into it from there. This guide will share more information on how to reach them:
- EA_Lanna
- Niseman-12 years agoNew Traveler
So where is the customer purchase in Microsoft Store?? And what is a MP Store??
- EA_Lanna2 years ago
Community Manager
Hi @Behruz-1,
Ahh ok, right. MP is short for multiplayer so MP store means the store you can access in multiplayer mode. It should show up there under the Custom tab as a custom purchase.
- EA_Lanna - Niseman-12 years agoNew Traveler
So where is it?
- Niseman-12 years agoNew Traveler
in MP there is no BMW M3 GTR LE, but EA PLAY that BMW M3 GTR LE automatically will unlock but I didn't find it
- Niseman-12 years agoNew Traveler
I searched in MP custom store and I didn't find it, but I have EA Play Subscription and EA Play say that in MP automatically unlock BMW M3 GTR LE, but I didn't find it in garage and MP custom store
- EA_Lanna2 years ago
Community Manager
Ok @Behruz-1, thanks for checking the store. Can you try switch from SP to MP (or vice versa) and check if the car unlocks in either?
- Niseman-12 years agoNew Traveler
You mean game is not updated so I should to switch from SP to MP??
- Niseman-12 years agoNew Traveler
No it doesn't work, I tried
- Niseman-12 years agoNew Traveler
Helloooo
- EA_Illium2 years ago
EA Staff (Retired)
Hey @Behruz-1
Thanks for the additional information! Also, I've merged your threads together since they cover the same issue.
Based on the information you've shared, To confirm you are launching the Steam version but have EA play via Gamepass?
If so the Gamepass Ultimate subscription gives you access to EA Play via the EA app client. Would it be possible to uninstall the Steam version and install the EA app version then launch the game and check if the EA Play rewards appear in SP or MP?
Also be sure to back up your Saves before uninstalled by navigating to: %USERPROFILE% \ Documents \Need For Speed(TM) Unbound\SaveGame and making a copy of the folder to your desktop (or another folder location)
Thanks!
- Niseman-12 years agoNew Traveler
No, I'm not using my Xbox account on PC, I bought firstly nfs unbound on Epic Games at 26 December 2022, then, in 10 February 2024 i bought on Steam and nfs unbound automatically linked to Steam, but it is the same EA account of nfs unbound, Xbox account with nfs unbound have a different progress, so before I bought on Steam, I played nfs unbound by launching in EGS, and had an Xbox Game Pass Ultimate which automatically give an EA Play subscription with BMW M3 GTR LE and custom tuned Mercury Caugar, but when I bought recently Game Pass, and launched the Steam version of the game, with EA Play which I automatically got, but I didn't get BMW M3 GTR LE and this custom tuned Mercury Caugar
- EA_Illium2 years ago
EA Staff (Retired)
Hey @Behruz-1
Apologies for the confusion the EA Play subscription is platform and client specific. To confirm, you are launching the game via Steam.
However, you have an EA play subscription with your Game Pass Ultimate Subscription. The EA play sub you get via gamepass only works with the EA app (the PC client, like Steam).
Since you are launching NFS Unbound via Steam it may not be detecting your EA Play subscription as the EA Play sub only works on the EA App.
Would it be possible to uninstall NFS Unbound from where you currently have it installed, and then install it via the EA App instead. Once done launch the game and check both SP and MP if you unlock the EA Play rewards.
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Also be sure to back up your Saves before uninstalled by navigating to: %USERPROFILE% \ Documents \Need For Speed(TM) Unbound\SaveGame and making a copy of the folder to your desktop (or another folder location)
Thanks!
-
- Niseman-12 years agoNew Traveler
Hi sorry If I'm disturbing you, but can you help me, I cant find a party server, it shows error FTCL 5001, then, when I'm trying to find a party server, it says that connection is lost, it happens whenever I'm trying to find a party server, can you help me please, my wifi is fast and good quality and very reliable
У тебя получилось по итогу? У меня такая же проблема, не могу найти решение, сотрудник поддержки перевёл в этот топик
У меня такая же проблема только с epic game, нет машины, я уже и устанавливал и удалял, подписка есть, а эти две машины в гараж сетевой игры так и не упали
- Niseman-12 years agoNew Traveler
Короче просто установи мод Remix и там уже в магазине кастомных тачек, мотай пока не увидишь Бэху и можешь спокойно её купить
Так в сетевой игре не будет раз это мод? Или всё равно будет
- Niseman-12 years agoNew Traveler
Этот мод можно и в мультиплеере и в сюжетке использовать, тебя за это не забанят потому что у них нет системы анти чита
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