wont let me play any ea games

Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug any ea game tells me connection lost
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? na
What happens when the bug occurs? doesnt load to let me play
What do you expect to see? to be able to play any of the ea games

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when i go to play any ea games it gives me the error of connection lost every time. i cant play any ea games. it all started when ea added cops to need for speed unbound .