Custom WoC jerseys broken

Yeah what the heck? My teams jerseys changed back to black and white default. Logo as well. What gives???

Hey, @rksportsteven and @Victavius7 

This is an issue we're aware of and investigating. For now, if you can edit your team, try changing up all the visual options. It's possible a piece of gear is bugged and causing this to happen.

Thank you!  Glad to see a response to this and know you are aware of it.  We are experiencing this as well and would be willing to do everything but restarting a club.

@ajkloss8 

Hopefully, what I suggested will help in the meantime. Apologies for the frustration with this.

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@EA_Aljo wrote:

Hey, @rksportsteven and @Victavius7 

This is an issue we're aware of and investigating. For now, if you can edit your team, try changing up all the visual options. It's possible a piece of gear is bugged and causing this to happen.

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Has this worked for anyone or is this just a guess?

@SynysterGates 

I've had it confirmed that it works from a couple people, but it's not something I can guarantee. Unfortunately, I haven't heard back from everyone I've suggested it to.

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@ajkloss8 wrote:
@EA_AljoHas not worked for us but will keep trying. Wish we could pinpoint the issue, or just have the option to reset the customization back to original default settings.

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Same... I've tried resetting almost everything including arena visuals and mascot visuals etc and nothing so far.

@ajkloss8 @SynysterGates 

Thanks for trying. We'll just have to wait until the investigation completes then. If I know of any other troubleshooting steps that may help, I'll relay those here.

Any updates on this? Really don’t want to have to restart our club at this point.