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niccolo91ea's avatar
niccolo91ea
Seasoned Traveler
3 years ago

former #1 ranked Chel player last year, but .500 in HUT because horrible servers

I live in the suburbs of NYC and the closest server to me is VA and Montreal, 340 miles away or so.

Every Div2 HUT game I play is vs someone in Ontario or someone in VA/DC area. Why am I playing with people 300 plus miles away from me?

This is a 1v1 dedicated server game, someone will have advantage. Why, living in the most populous area of the US, can't I connect  to someone closer, does no one play this game in NYC?

No, the answer is someone plays in NYC but because poor server connection, they never crawl out of the bottom divisions so they just end up playing other people with poor connection to server, that's EA's crap matchmaking.

So the top divisions are all people that are close to servers.

I play VS game and I smoke people. Smoke people. Smokeeeeeeeeeeeeeeeee people.

I play a HUT game and my players are slow compared to theirs, can't turn as fast, pokes go through their bodies, meanwhile they can instapoke and use their speed to blow by everyone. Yea it must be skill right, I was ranked #1 in Chel last year for a month, I obviously don't know how to play this game, that's why I am .500 in Rivals???

Here's a pic of me ranked 1 last year so you know I am not BSing. I am not saying I am a God at this game, but I know when I see horrible delay, I am not some rando who can't play the game.

And shame on you, mod, for being dishonest and making everyone think it has to do with their connection. Maybe 1/10 that is the case... maybe. These customers end up getting new routers, getting new internet, new wires, new modem for nothing, it is on you, not them. People paid almost 100 dollars for this game and can't even have good experience.

I am done with this game until they add servers close to me, which probably will be never due to cost of land around NYC area.

But really shame on EA.

17 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @reddeer874 

    Your location can affect your connection. For example, if you're in a region that's farther away from a server, the dedicated server modes may perform worse than playing Online Versus. In that mode, you or your opponent are the host. That host could be closer to you than a dedicated server so the connection would be better.

  • DannytheTemp's avatar
    DannytheTemp
    New Veteran
    3 years ago

    @mturesson wrote:

    To have dedicated servers in HUT is really a big problem for some players, me included.


    i play hut rivals , champs and squad battles, squad battles are fine, but online it is sluggish player movement.

    its quite easy to tell when this sluggish player movement kicks in (there are also videos are present in this forum to illustrate this).
    when it happens, opponents with 82 average players will out-skate and poke check win your quite good team with 87+ players… frustrating as you will loose to players which you know has a lower real-skill level (playing competitive and you will know)

    the ingame graph shows that I have a flat line 10-20 ms… and this is my response time for the server. This does not show any relevance of the opponent I am facing.


    You're describing my exact issues, only I'm in Central Alberta Canada an hour from one of the highest valued NHL franchises

  • NewStart01's avatar
    NewStart01
    3 years ago

    I completely agree with the experiences the people in this thread are complaining about.  I've been gaming for longer than most people here have been alive, and my friends and I were obsessed with NHL 94.  We played for years, then grew up a bit, but I got back to it with NHL 13 when my son was five.  I've bought most versions since then (missed a couple).  As the OP stated, I know when it's me and when it's not. Even so, I tend to err on the side of "my fault" when it's close.

    There is absolutely no chance at all that the game play doesn't tilt for reasons outside of skill difference.  It simply isn't humanly possible to react in real time to something like a poke check.  Sure, it can be anticipated sometimes.  But the chance for that should alternate back and forth.  It doesn't.  I'll even take chances occasionally and try to guess in advance where the puck or a player is going to be, and move to check *before they even go*.  Never works.  It isn't my players.  I have a 95 OVR team with 11 active synergies, spend all my booster points on speed, edges and checking, and literally can't keep up to, or time plays against, teams with 82 OVR. 

    As the OP stated, shame on the mods for trying to gaslight people with nearly 30 years experience, playing nearly every version of EA NHL, into thinking that the games are at all balanced.  They aren't.  When my son and I play on the same console, the game play works fine. 

    I won't buy any more NHL games, or other PvP games from EA, until EA puts servers in more locations.  Or, at the very least, allow players to select games based on ping time to the actual server being used.  It's too frustrating.  I literally feel rage when the game matches me with someone who is clearly playing a different game than the one I'm trying to play. Games should be fun.  This one isn't anymore.

    For a company that claims to care about customer satisfaction, it's astonishing how little it does to fix even the smallest of bugs and glitches, let alone major infrastructural problems that it could afford to fix.

  • I don’t think it’s ping or connection related. It’s gotta be a bug related to cloud storage/syncing. They’re just such bad and inconsistent input delay on Xbox and I don’t even know if it’s exclusive to NHL. Potentially it’s a network issue but I just can’t understand why it would be so inconsistent game to game and even during the game. It doesn’t feel like  normal lag

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @NewStart01 

    There's no gaslighting here. Connections are incredibly complex. There are a very high amount of variables that go in to making them perfect. We are but one part of that. Regardless, if you have some video showing the differences your talking about, feel free to post it. Anticipation is a huge part of hockey in general. Not just in our game. Reading the play and knowing how to react is going to give you a big advantage over opponents that don't have that same skill.

  • @EA_Aljo There are some games that can’t be won by one of the competitors. That’s fine, as long as that’s a known variable, and until people who aren’t aware are led to believe the advantage can be countered with in-game improvements (earned or purchased).

    The game itself is fair. Why wouldn’t it be? But it should be made plain that the playing field often is not; and, that EA is completely unconcerned and disinterested in making it known.
  • Even when I’m messing around in free skate my movements become delayed though. It’s not strictly an online mode issue. It really isn’t subtle either. Usually I’ll clear the game data, start up the game and the first few minutes of free skate are crisp and LTs and edges feel good. Then a few minutes later and my skater begins to do weird delayed movements, no good shooting animations, the responsiveness and player control just completely deteriorates. The same thing happens every single time I test the game for months 

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