NHL 23 world of Chel pro am error

Error is : Something went wrong in World of Chel. Please try again

Hi there, @hemzy989 

Thanks for reaching out about this. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

Tried this just now. Same error message. 
something went wrong in world of Chel. Please try again

@hemzy989 

Check to see if you have the latest roster downloaded. That can be done at Rosters > Active Roster. Also, if you're using a custom gamerpic, try switching it to a default one.

Yes I have the lates roster

Also have a default gamer pic

@hemzy989 

When are you getting the error?

Also, try clearing the alternate MAC address with these steps:

Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Tried this as well. 
Select world of Chel. My load out appears on the screen. It then asks me to select and Xbox live membership. I hit ‘b’ to back out of that and this is when I get the error. 
this is the same way I have been accessing pro am in previous years games. 

@hemzy989 

That's odd it's asking you to select an Xbox Live membership. Do you not have one? It might be required since there are online elements to this mode.

It’s never been required. I have not had one in the past few years and have always played pro am