Re: İnput lag/unplayable

@Dadaruklija 

Is your game stuttering or freezing and then speeding up? Also, have you spoken with your ISP to see if they are noticing any issues?

@Dadaruklija 

The speed-up lag as well as your players feeling less agile sounds like a connection issue. Have you spoken with your ISP to see if they are noticing any issues?

@Dadaruklija 

Since this just started happening, it would be good to power cycle everything if it's been a while. Unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. 

Also, it would be good to clear your alternate MAC address with these steps:

Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

i think we found the mystery, talked to my provider, didn't find any errors on sunday and before since my players were acting weird.

Today I was at gamestop, spoke to a salesman who knows the gaming industry well. I explained to him that my game has been totally different since Sunday,

my players are making strange movements and I suspect that my series s is overheating and that's why a hardware error has occurred and that I want to buy a new console.

The first thing he said was the series s and xbox in general does not overheat or very very rarely. Believe me or not he said the same thing as the thread creator wrote here. 99% a cloud/sync error..he saw the 2 gifs that are here, then he said 1000% cloud/sync error..EA will never admit that and never fix it, he said..he as a seller doesn't play EA been playing more for 3 years since EA has these problems.. well guys, not your connection, not your console, not the tv is to blame, it's an error in the cloud storage.. and sorry for my english

If EA fixes that, sales will double, if not more and more people will stop playing, in my circle of acquaintances 4 people have stopped, be it NHL or FIFA..both are UNPLAYABLE for a large part of the customers, it would be a great one game if it went well

I found this on german FIFA forum(i am from Austria)

Other game, same problems since 2-3 years

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@Sabrija08 wrote:

I found this on german FIFA forum(i am from Austria)

Other game, same problems since 2-3 years

Kojote

07:58 bearbeitet 08:04

jumboderechte schrieb: »

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Es ist auch in anderen Games.. Man bekommt es da aber meist erst mit, wenn jemand bei dir zockt, der gut ist und das Game kennt oder du wo anders zockst... Zb Warzone, Fortnite usw.. Man denkt eben, der Gegner hat einen früher gesehen oder man hat veraimt oder die Gegner sind eben viel besser usw oder das Game steuert sich eben so.... Wir haben fast mehr Shooter Spieler in der Gruppe mit dem Problem...

Das hat aber mit der verbindung was zutun, wovon du schreibst..der näher zu den servern ist und die bessere leitung, niedrigeren ping hat, ist im vorteil..
Wenn "nur" das, das problem wär dann könnte ich damit leben und weiterhin FIFA spielen..bei uns, die davon betroffen sind, verhalten sich die Spieler wie hirnlose Hühner..pässe verhungern obwohl man voll auflädt, Spieler prallen aufeinander, wenns ganz ganz schlimm ist, was auch nicht selten ist, sprinten sie nicht mal..das hat alles mit der verbindung nichts zutun. Ob es tatsächlich der cloudspeicher verursacht, weiß ich nicht, bin kein experte dass ich da groß mitreden kann aber für unmöglich halte ich es nicht.. "wir" könnten es ganz einfach testen ob es der cloudspeicher ist oder nicht, indem einer, der eine xbox sx oder eine PS5 discvers. hat, das Spiel komplett deinstalliert und dann OFFLINE (ja nicht mit dem profil anmelden) runterlädt und dann auch, ohne mit dem internet zu verbinden, mit einem anderen bzw neuen profil das Spiel startet..vorher natürlich, bevor man das spiel löscht, 4-5 partien offlline im aktuellen zustand spielen damit man den unterschied fühlen und sehen kann, dann können wir den cloudspeicher/die synchronisation ausschließen, wenn das spiel nach wie vor nicht tadellos läuft, aber wenn wie geschmiert läuft dann ist es definitiv der cloudspeicher

 

 

You can translate it

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Translation -

But that has something to do with the connection you write about. The one who is closer to the servers and has the better line, lower ping, is at an advantage.
If "only" that, the problem would be then I could live with it and continue to play FIFA. with us who are affected by this, the players behave like mindless chickens. Passes starve even though you fully charge, players collide, if it's really bad, which is not uncommon, they don't even sprint. None of this has anything to do with the connection. Whether it actually causes the cloud storage, I do not know, I'm not an expert that I can have a big say but I don't think it's impossible. "We" could easily test it whether it's cloud storage or not by using someone discversing an Xbox SX or a PS5. , completely uninstalled the game and then OFFLINE  (yes do not log in with the profile) and then, without connecting to the Internet, starts the game with another or new profile. Before that, of course, before you start the game delete, play 4-5 games offlline in its current state So that you can feel and see the difference, then we can exclude the cloud storage/synchronization if the game still does not run perfectly, but if it runs like clockwork then it is definitely the cloud storage

I'll pass this on to the team. Thank you.

TO QUOTE MY POST IN THE OTHER THREAD (https://answers.ea.com/t5/Technical-Issues/Input-Lag-Unresponsiveness/m-p/12014081#M636):

"Not that I needed to know this, because I have tried it before, but I just uninstalled the game. Re-downloaded it. Unplugged my ethernet, signed out, loaded the game from scratch (original menus), chose not to sign in and not save data. Went to Offline Free Skate, where I test it normally..........and it's normal. I don't think I've ever tried it not signed into some account, even an alternate. Not that it matters because the point is to sign in online and play. 

It's so painfully obvious that it's a Cloud issue, or something with the Cloud interacting with the Xbox itself. It would be nice if it got the attention it deserved. THE ISSUE IS IN NEON LIGHTS. IF this doesn't bring us closer to some actual solution, then we'll never get one."

******

I have no idea why it's a vocal minority of us with this input lag, syncing issue or whatever it is, but we're clearly headed in the right direction diagnosing it. It needs to be addressed. 

We are definitely very close to the solution, but the question is whether EA can solve this quickly even if they want it and whether they have to cooperate with MS and Sony to fix it

and if EA can fix it then sales( and in FIFA) will go up and more packs will open again because nobody puts money into a game that doesn't work properly

i link you some vids and then you can think by you're own, whats the problem is.

Its definitly not you and you will expierience this in any game, since something fks up the Internet on the local Area, from where you playing from.

Internet at its own is so complex that its the only thing which can change from one second to the other and you will expierence those also on you're online Expierences.

https://www.youtube.com/watch?v=aoqem9WYTvE&list=LL&index=12

https://www.youtube.com/watch?v=WudqDzDJmv4&list=LL&index=9

https://www.youtube.com/watch?v=k0c8o2tMMCM&list=LL&index=8

https://www.youtube.com/watch?v=tSJf2ZdAwJo&list=LL&index=22

Exactly the same for me. I have done ALL troubleshooting on connection and nothing wrong.. cleared alternativ mac restarted everything.. game is sooooooo slow! And ping is often under 20ms but game is unplayable!!! Fast team but they don't skate fast... Stop telling there is a connection problem and help us out instead!? Servers just good for people in division 1 or what is going on? If we spend money on something we want we expect help to get everything work as good as possible.. or do you guys think different???

Most not all, people are in higher division because they don't have connection issue. I made a list of people and their location, win or loss, in Rivals vs me last year. I did max rivals games 3 weeks in a row. I was in division 2. The most people I played, by far, were people in Montreal or DC area, which happens to be where servers are. I play all different online games, no issue. The best connection I felt was when I played people in my area. This games population is so low they have to match people everywhere and some people will have big advantage. I was going to wait for crossplatform or crossplay whatever it was but there is no use at this point. This game is pretty bad, obviously by all the bugs and crap, you think adding server locations and fixing their * netcode is top of the list?

I am done with EA games tbh. Over the past few years everything they make is *.

@DadaruklijaI've had ~ 3 next gen Xbox consoles, 5 controllers, 2 gaming monitors, 4 hdmi cables, 2 modems, 3 ethernet cables. I've used every setting and combo possible. There's no possible hardware issue that could explain an issue that is online and offline, with other games not having this issue. 

Unlike the majority, EA can't hit me with the replace hardware line of reasoning, and given that it's offline, ditto for the usual QoS router or internet provider talk. As long as people talk about the servers (which have always been inconsistent), it gives them an excuse to bury what is a complicated issue for which they're at fault. I've not heard one rationale provided for how so many unique pieces of hardware all have an offline issue singularly with the Frostbite NHL series. 

Another one of the curious irregularities I get when testing in offline free skate over the last handful of months......

I will load it up, it will feel normal-ish for several minutes, and then there's a sudden change where everything gets heavier and my player starts not inputting stick movements properly. Something happens in the middle of testing an offline mode that sinks the gameplay. 

I’m having the same issue. It seems I have to press the pass button (for example) a second or so before I want my player to pass the puck or the deke button before I want the player to deke rather than when I want the player to move. It makes the game way less fun and there are no other options available for hockey fans. It’s this game or nothing.

For what it’s worth, up until NHL 21 I quite enjoyed Franchise Mode as well but the delay in that mode (which is offline) in NHL 22 and 23 has rendered it unplayable. For the online issues I have tried everything that I’ve been able to find between here and Reddit, as well as going so far as to upgrade my internet and even bought a new PS4. The fact that the issue persists and that it happens during offline play seems to indicate that it’s a game issue and not a connection issue. I have been buying and playing these games since the original EA NHL Hockey came out on Sega Genesis in 1990 or ‘91 so I’ve literally paid thousands of dollars over the years so it’s incredibly frustrating now to have such a shoddy product.