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7 Replies

  • @EA_AljoIs there a guide for network configuration to play online?
    I can only find info on previous years forums about those info.
    The examples that I found:
    -Remove upnp
    -Maybe activate dmz if it works for you
    -Maybe activate QOS
    -Change DNS
    -Past years port forwards (which you say there is none for this year?)
    -Wired internet with minimum cat6 cable

    -(not network) Game mode in monitor or tv

    Any other configurations that I missed that could help to have less latency and have better gameplay?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @jimmo52 

    What issue are you experiencing?

    Finding the right configuration is going to be different for most everyone since there are variables in your location that can cause effect the connection. If your router supports QoS, make sure it's enabled with your console prioritized. Also, UPnP should be enabled. There has been the rare instance where disabling it helped.

    DMZ'ing your console opens all the ports so there is no need for port forwarding then. We just don't give out the specific ports any longer.

    Also, a lot of the connection comes from the equipment you use in general. For example, the modem/router combo units tend to not be the best for online gaming. I also had a lot of trouble with them so getting my own modem and router that are specifically made for gaming made a huge difference. It would be good to do some internet searches on the model you have to see if there's some info on optimal settings for gaming.

  • @EA_Aljo My main issue is playing online HUT (offline no problem at all). The ping that is indicated doesn't reflect the real latency that I feel. I have so many times that I have 20 ms ping indicated in the game but it felt like 80 ms ping. Other times, it really feels like 20 ms ping. That is all in the same night.

    I have upgraded my router to Asus RT-AX82U. Activated DMZ, deactivated, activated QOS, deactivated. Changed to many DNS. Never got a constant real 20 ms ping feel.
    Only the modem is still from the ISP.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @jimmo52 

    If you're seeing a 20 ms ping, that's what it is. Keep in mind that with HUT, it's possible you're used to having much higher overall players from NHL 23. When starting over with the new game, you're having players with far lower attributes. Especially, if you had a team full of 95+ items.

  • @EA_Aljo

    It's really not the high or low overall players.Also, I never had 95+ items in the past years (except for the 2-3 first HUT years). Also, I skipped NHL 22 and 23 due to having the same issue in NHL 21.

    It's day and night playing with same team in offline and online mode. Offline is smooth and no delay at all.
    And for online mode, for the same ping, in the same night, with the same controller, the feel is different most of the times. It really is not my imagination. The issue is really in the fact that it is in the same environment but the feel is almost different everytime. I have never been able to have a constant feel of online gameplay. As for my offline, the constant feel is always there.

  • Knuten21's avatar
    Knuten21
    Rising Traveler
    8 months ago

    @ EA_Aljo

    Unfortunately, we don't have those ports available.

    ------------------------------------------------------------------------------------------------------------------------------------------

    So basically, every player who plays HUT is some how dependent to have Upnp enabled on their router?

    it's debatable how secure the Upnp on your router is as it clearly have it's security issues, therfore portforwarding would be the way to go instead.

    I don't think it's costumer friendly to withhold such information.

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