Forum Discussion
16 Replies
- EA_Aljo2 years ago
Community Manager
Hi there, @CanadianGoosU812
Do you have any special characters in your player name? If so, remove them. Also, if you're wearing the C or A, remove that as well. Let me know what happens.
Hi there @EA_Aljo ,
Thanks for getting back to me,
I don’t have any special characters in my name and I don’t have a C or an A either.
Anything else it could be?- EA_Aljo2 years ago
Community Manager
Thanks for trying, @CanadianGoosU812. Next, Try deleting the personal saved data for NHL 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 24 and delete the saved data.
Hi @EA_Aljo ,
I just did that and nothing changed it still says team advanced without you
- EA_Aljo2 years ago
Community Manager
Can you get me a video of what's happening?
Also, you could try removing everything that was customized. Possibly there's a piece of gear, a celebration, etc. that could be causing this.
Are you all playing on PS5 or is your club a mixed with Xbox players?
Tried switching gear as well
i also tried playing threes eliminator with the same result
all it says is “Team Advanced with out you”
- EA_Aljo2 years ago
Community Manager
Take a look at the network settings on your console. What does it say for the NAT?
@EA_Aljo @It says type 2
- EA_Aljo2 years ago
Community Manager
As a test, can you switch your connection to use a mobile hotspot? I'd like to see if that works. Again, this is only a test.
@EA_Aljo @Went on data and it still happens
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