Forum Discussion

DerGuteFred's avatar
2 years ago

Auction house - did not receive the player

Product: NHL 24
Platform:Xbox Series X
What is your gamertag/PSN ID? Mortler
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Purchased a 86 Conor McDavid for 26.000, yesterday or the day before, wanted to trade him in for power ups, but he is not there. Seems he never "arrived".
What happens when the bug occurs? I dont receive players that I paid for
What do you expect to see? I expect you to either give me the money or the Conor McDavid. I recently started the game, therefore 26.000 are quite some coins for my squad.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Auction House - Ultimate Team
What time did you see the bug? (HH:MM AM/PM) Yesterday
What is your time zone? GMT (UTC)
EASHL issues? Please insert your Club Region.
What is your game language? German

Product: NHL 24
Platform:Xbox Series X
What is your gamertag/PSN ID? Mortler
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Purchased a 86 Conor McDavid for 26.000, yesterday or the day before, wanted to trade him in for power ups, but he is not there. Seems he never "arrived".
What happens when the bug occurs? I dont receive players that I paid for.
What do you expect to see? I expect you to either give me the money or the Conor McDavid. I recently started the game, therefore 26.000 are quite some coins for my squad.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Auction House Ultimate Team
What time did you see the bug? (HH:MM AM/PM) Yesterday
What is your time zone? GMT (UTC)
EASHL issues? Please insert your Club Region.
What is your game language? German

2 Replies

  • Hi Barry,

    thanks for taking care. I used the provided link, but it is just a jungle of generic help without really taking care. Everything always leads to the page I started. I checked "my cases" and clicked "start a new one", just to end up exactly where I started., reading generic stuff, like "wait 24hours" or "check the server status". These kind vicious circle is not help, it is setup so people just give up. So in a nutshell, if you have some kind of real support you can provide, I would be grateful.

    Thanks and KR

    Fred

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