NHL 24, PS4. Since the latest update the game gets to the language selection screen and hangs. You can’t select languages and pressing x doesn’t move you on to the game menu. Have tried restarting the app and PS4 many, many times.
No, nothing plugged in. I have found a workaround - I change controllers when the screen freezes and that seems to work.
They are both standard PS4 controllers. Doesn’t matter which one I start the game with, when I get to the language selection screen I have to switch to the other controller to unfreeze the screen.
Community ManagerTry deleting the personal saved data for NHL 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 24 and delete the saved data. Let me know how it goes. Thanks!
Thanks for the suggestion but I really don’t want to do that ☹️
Community ManagerThat's fine. I don't really have much else to suggest unfortunately. You can try rebuilding the database with these instructions. Restoring your licenses with these steps may help.
