Forum Discussion

LFlowSociety's avatar
LFlowSociety
Rising Novice
7 months ago

Passing stops working in middle of game

When playing EASHL clubs passing will stop working completely in the middle of the game. The right trigger will not do anything while playing. Controller is fine it will work in any other game but NHL 24. 


I have deleted and reinstalled the game already this did fix the issue. 

Very frustrating not being able to pass and only using manual sauces the whole game. 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi there, @lflowsociety 

    This is the first time I've heard of this happening so we'll have to go through some troubleshooting. You could try making sure your controller has its firmware up to date. Also, I fully understand your controller works with other games. However, we can't rule out this is a controller issue without trying another.

  • LFlowSociety's avatar
    LFlowSociety
    Rising Novice
    7 months ago

    Thanks for your reply. 

    I have tried multiple controllers. I also have recently updated the controller. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @lflowsociety 

    Try deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

    1. Press the Guide button and then highlight the NHL 24 tile.
    2. Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
    3. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

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