Community ManagerLet's go through some troubleshooting and see if we can get this resolved. What console are you playing on? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
On XBOX Series X. I tried power cycling three separate times yesterday on both my console and my router exactly as you've described, to no avail.
Community ManagerAs a test, can you switch to a mobile hotspot as your connection and see if it still happens?
Hi, my confirm this error message. It usually appears when I want to enter a match and I'm adjusting my players in formations and then it takes me back a step. After that, when I want to continue, this message appears and I have to start a record with another opponent to solve it
Community ManagerDid you try what I suggested in post #4?
Of course, this was not taken as a problem by me. I just wrote that sometimes it happens, but I know how to fix it myself without help. :-)
Community ManagerSounds good. If you have any other issues, please reach out again. We'll keep monitoring our servers for issues.
