EA_Aljo
Community Manager
Community ManagerNHL 25 Holiday Update Coming Nov 15th
Forum Discussion
Something broke on Xbox. Music in arena stops playing randomly. Happens for 70% of the puck drops throughout the game. Franchise mode.
PS5 controller vibrating still happening.
Game automatically recording video happening.Yes, I’ve done all the usual suggested things that might correct these problems. Nothing and a waste of my time doing so. How about EA fixes THEIR game instead of telling customers to try the laughable IT joke of “did you try rebooting your computer”?
And how about a feature to “dismiss” and “never see again” the pop up for this arcade mode? I know it’s there and if I want to play it (which I don’t) then stop shoving it in my face every time I load into Chel.
Just purchased the game as it was 50% off.
when will November roster updates with AHL rosters be released. I want to start franchise mode.
not going to use anything from this update ad i only play franchise. But the PwHL added would be cool as a franchise mode as well. Especially could hook more female gamers for EA if they do this.
Unless I'm mistaken, this can only be played online against others, leaving offline players in the dust again.
EA_Aljoare you guys serious??
Why you keep doing those stupid decisions?
Why you do not learn from mistakes?
Why you do not listen to community?
If you dont have resources, why do you make such game modes in the games?
You could have used this time to test the game for example.
Your team should FOCUS on the most important things but no, this seems to be a completely unknown concept to you.
This is incredibly frustrating because you and your team clearly dont listen this community.
No you probably thing that "one unhappy customer, so what" but no.. im not alone.
As you can probably see here in the community that positives comments are very hard to find.
This shows how successful you have been in creating this game.EA_Aljowhy so lazy content in hut this year!?
Hi why when we Play in threes eliminator in club we dont have our Jersey? Like in the Nhl 24
- EA_Aljo
Hello. This is intended. We have had similar feedback from others on this that I've relayed to the team.
Releasing this right now feels a little tone deaf. The game is currently in a pretty bad state when it comes to bugs. Not nearly in a good enough state for a 70 dollar game from a billion dollar company. Gotta make the base game work before you add anything extra.
Matchmaking still being broken is inexcusable, the game should not have launched with it being this bad.
No match club size STILL. This one hurts more considering it was literally removed from the game. 24 had it already.
The AI marketing still feels like false advertising with how the AI plays. No noticable big changes.
The menu's are still pretty bad and the WOC shop is broken
I'm not even going to get started with be a pro.
When will we see the base game get major issues addressed? I don't want to play with big heads until the rest of the game works!
- EA_Aljo
What size club are you playing with and how often are you getting lopsided results? Meaning, you're in a 6s club, but getting matched with 2s, 3s, 4s, no goalie, etc. We need better details on exactly what is happening with matchmaking because our data is showing otherwise. It's showing a healthy amount of 6s matches connecting. If this has to do with matches that have less than 6, that's something we need to investigate.
How are the menus bad and how is the shop broken? Menus are quite quick for me. I haven't used the shop much, but when I have, there haven't been any issues. So, it would be good to find out what is breaking with them for you.
You're more than welcome to detail the bugs you've found. I report those directly to the team. They need to include video or screenshots as well.
We never said matching team size was returning. It would be great if it did. I truly do not know if that's going to happen though. I'm trying to get some messaging to better explain the changes.AI aren't meant to play perfect all the time. They will be improved. However, they also react to how the humans are playing. And with so many human players playing wildly out of position, it means the AI are going to be out of position as well. They move around to cover the open ice. So, when a player abandons their position, the AI scramble to make up for it. I play RD. Pretty much exclusively. I'm good about remaining in position and find that my AI D partner does a pretty competent job. Especially when I set the D to high pressure. That way, they aren't so passive. If you get video of the AI issues, I'll send it over to the team. Just saying AI bad. Fix it. Isn't going to help.
We have been releasing patches with the intent to fix various issues. The update last week was a big one. We'll have to wait and see what the next patch handles. However, if there are major changes to matchmaking, that's most likely not going to be in the next patch.
Morning, the issues Ive been seeing with matching 6v6. A lot of times, were looking to match make for 15-20 minutes on average, were resetting the lobby multiple times, loading into drop ins to load back into clubs to create some kind of work around to fix what we believe is a broken lobby, were playing the same team over and over and over again never finding someone new to play, sometimes my team will be in the mid 20,000s and were playing teams with an average RP of mid 10,000s which of course results in us usually up 4+ in the first and them quitting. Those are just some examples you asked for. I hope this helps. Good luck.
I like that the arcade mode is making a comeback. It was quite enjoyable, especially as a couch play mode in the past. I understand that these releases are planned well ahead of time but at the same time I think EA should have realized that the reception on new modes of play would be received poorly given the existing issues in the game and the lack of response to them.
If the issues were minor then it might not matter as much but WOC is so broken that any announcements outside of addressing those issues will be poorly received by those who love WOC. I'm not even bothering to play HUT this year because it seems to be a bigger grind than ever and not worth it at all for a F2P player. So, at this point I'm spending my time in other games. I'll check out arcade, hope it's enough to keep my interest.
- EA_Aljo
Thank you! The constructive feedback is very much appreciated.
