Players Backing Out
I’m so sick of the constant rage quit, people backing out the last second, all you will ever see in this game is people quitting out. It’s makes this game so annoying to play and overall EXTREMELY HA...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerI absolutely understand this is frustrating. However, if we add a penalty where they can't match again for 30 minutes, that just means it's going to be harder to find a match. Teams back out for various reasons. I really don't have a problem with it since in most cases, it was a very lopsided game with more humans on one side than the other. Hopefully, we'll see matchmaking improve in the future so that teams are less likely to back out.
Honestly I think this game could use a smite style matchmaking. Each player could preset their preferred role and secondary role(ex C then RD). You won’t always get those roles but it’ll try to match on it. Match a team of 5 and you can ask another player to switch roles. Pick your build, then blind drop against another team. No lobby screen where you see the other team at all. Quitting is a 30min penalty. At the end of the first period a surrender vote can be started.
- EA_Aljo
I wouldn't mind this. It's one thing to quit when there's a lot more humans on one side or when one team has a human goalie. Quitting because you don't like the other teams level or builds shouldn't be the reason though.
We pay money to play this game. Everyone should have the choice to back out of a lobby for whatever reason they choose.
I back out when my team has a human goalie against an AI one. I also back out of a dressing room if I have an AI or two Dman because everyone knows how much they suck. I back out of a lobby against a team of “sweats” etc. I’ll also back out if one of my teammates backs out because I don’t play with AI unless it’s two AI goalies.
There are several good reasons to back out of dressing rooms and lobbies if I know the game isn’t going to be enjoyable to my standard.
Sadly, there is a flaw to this thought process. Coming from a player who is mainly offline but started to play CHEL recently with my nephew and his friends, there has to be a reason to look at the team and builds due to the lack of balance the games has for matchmaking and some of the abilities that can be applied does make it to a point where it is not fun to play those high level teams or players as they just spam skills and not actually play hockey (yes, we learn to cut them off and they stop scoring but it sucks the fun out of the game).
The first issue is the fact that here is no tier system for matchmaking. Why would any player want to get put against max level players every game when they are silver or bronze. I know rank is only part of it but they do overuse abilities which make the game extremely boring and a negative experience.
Please explain the level of fun a player can have if they keep getting high scores against them or no time of attack due to going against max players and certain builds that are used in over usage?
This is why players leave before or during games. We had one game where it was on the same skill level for all players out of 10 and it was the only game that was actually enjoyable. Not really great odds. We will stay for games even if we are outmatched but its not an experience that makes us want to continue playing the game.
- EA_Aljo
You say you're able to stop those players so it doesn't seem that this is really a skill issue. You shouldn't be on the receiving end of high scoring games too often in that case. No matter the rank though, you're going to go up against players with the "win at all costs" mentality that use whatever cheese they can to win. So, making it harder to find games by restricting matchmaking doesn't seem like it would really help.
I absolutely understand the frustration with going up against higher-skilled teams. This is always going to be an issue though. There are people that have been playing this game for decades. Also, this far in the game's cycle, there are people that have been playing since launch so they're going to have more boosts unlocked. If we had a larger playerbase, a tiered system may work. Currently, you'd most likely have very long wait times for a match if that were in place. You could try drop-ins. You may find better matches there. You also could try playing co-op Online Versus. You may find opponents closer to your own skill level there.