Can't load into EASHL club or drop in with friend
Can load into EASHL and the lobbies on our own, but get an error for failing to retrieve data when we try to join together.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHey there. I could use some more details. First, are you game sharing or did you both purchase the game? Also, is one of you on Xbox and the other on PS5? Is this happening in club play or are you in drop-ins? Thanks!
This happened to me also. I was trying to play 3v3 club with friends and it is saying failed to retrieve data. We tried restarting a couple times. We are both on the same platform.
We are not game sharing, we both own individual copies, and are both on Xbox. Did not have issues playing until the trial ended as he had the deluxe preorder, and I did not, so I was on the trial. This is occuring in both drop in and club play. We can both play solo without issue.
- EA_Aljo
We had the same problem ! Work very well for 10 days and now cant join… We’re both on xbox
Have you tried re syncing game data…
It appears his game had not applied the launch day patch, also I played a game solo which may have helped to sync data. It is now working.
