Forum Discussion

Tillavek's avatar
Tillavek
New Novice
11 months ago

Can't load into EASHL club or drop in with friend

Can load into EASHL and the lobbies on our own, but get an error for failing to retrieve data when we try to join together.
connectivity
multiplayer
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

Hey there. I could use some more details. First, are you game sharing or did you both purchase the game? Also, is one of you on Xbox and the other on PS5? Is this happening in club play or are you in drop-ins? Thanks!

sabes2346's avatar
sabes2346
Seasoned Newcomer
11 months ago

This happened to me also. I was trying to play 3v3 club with friends and it is saying failed to retrieve data. We tried restarting a couple times. We are both on the same platform. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    What platform are you on?

    • sabes2346's avatar
      sabes2346
      Seasoned Newcomer
      11 months ago

       Xbox 

    • sabes2346's avatar
      sabes2346
      Seasoned Newcomer
      11 months ago

      Xbox

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