Forum Discussion

Tillavek's avatar
Tillavek
New Novice
10 months ago

Can't load into EASHL club or drop in with friend

Can load into EASHL and the lobbies on our own, but get an error for failing to retrieve data when we try to join together.
connectivity
multiplayer
xbox
Tillavek's avatar
Tillavek
New Novice
10 months ago

We are not game sharing, we both own individual copies, and are both on Xbox. Did not have issues playing until the trial ended as he had the deluxe preorder, and I did not, so I was on the trial. This is occuring in both drop in and club play. We can both play solo without issue.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

Tillavek and sabes2346 

Please send me a private message with your club names. I'll pass these on with my report so they can be investigated. Thanks!

  • rookiesfootball's avatar
    rookiesfootball
    Newcomer
    10 months ago

    We had the same problem ! Work very well for 10 days and now cant join… We’re both on xbox 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      10 months ago

      Make sure you and your friends have the latest update. Completely shut down NHL 25 then open it again. You should get the notification of the update. 

  • Makburg77's avatar
    Makburg77
    New Novice
    7 months ago

    I am having the same issue with my club…made it 4 days ago and now we can’t both get in at the same time. Only one person.

    • Makburg77's avatar
      Makburg77
      New Novice
      7 months ago

      Baler_28 is username on PS5

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        7 months ago

        Hi there. Are you and your friend using share play or are both PSN IDs on linked to the same EA account?

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