CHEL Matchmaking is broken

Hey there. There are a few things to consider when it comes to max level. One, it's August. There are definitely going to be a high number of max level players. If we set a max rank difference, it could mean very long waits to match up.

Secondly, there was glitch when NHL 25 released (or right around that time) where you got an obscene amount of XP. Many took advantage of this and leveled up far higher than they should have been.

Something else to consider is that rank isn't always an indicator of skill. There are plenty of highly skilled players with a low rank. Just like there are highly ranked players with a lower skill. A successful WoC team is one that has a combination of chemistry and skill. Chemistry can be just as important because even the most skilled player that tries to lone wolf a team sport like hockey is more often going to be on the losing side.

We have had some feedback this year about rank being considered with matchmaking. I don't know if it's going to happen, but the team is aware of those requests.

Hello, we have a WOC team with friends, and we find that in terms of matchmaking, there's too big a difference in skill levels between our opponents and us.

Example: In our team, we're between level 20 and 30, but our opponents are max level.

I find there's too big a difference in skill levels, and it's not fun to have to play against people who dominate us quite easily. If anyone can help us better understand, I'd be delighted.

I've relayed everyone's details from this thread to the team so they can investigate this. I'll let you know when I have some news.

Nothing is disabled 

Hey, everyone. There might be something in your Xbox/PSN account settings causing this. It could have to do with multiplayer, communication, and user created content. Check these settings to see if you have anything disabled.

Done did

cschramke BugggyBumpers 

Can you both send me your Xbox gamertag/PSN ID in a private message? We'll look into this.

I literally had an employee from ea help watch my stream on twitch and I showed him I could sit and search for multiple searches and get no game on my main account but then I go to a different account I made game instantly he had no idea what else to do to help so he told me to make a community forum post. I could literally sit there for hours on my main account and not find an opponent it’s like glitched from doing so.EA_Aljo 

It affecting players on psn too I think it’s a bug that only a small group of people have and we are just basically screwed from finding games on our accounts ever since the new season 

Correct