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phenom_420_'s avatar
phenom_420_
New Novice
3 days ago

EA please help with crashing

When ever I play NHL 25 it crashes. About a half hour ago, NHL 25 crashed and when I turned the console back on there was a triangle with a exclamation point at the corner on all the game shortcuts including the game that is a disc had one. What goes this mean? And why is it happening? I've never had a problem until I downloaded NHL 25.

crashing
xbox
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there. I believe that happens when you're not detected as owning the game. Did you try power cycling your modem/router and console?

    • phenom_420_'s avatar
      phenom_420_
      New Novice
      4 hours ago

      Yup, I did that. And it didn't come up after. But the fact that only NHL 25 crashes and then gives me these symbols on every game I have. Worries me. My series x is only 2 years old. 

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