Forum Discussion

Seasoned Newcomer

2 years ago

Failed to Retrieve Data; Please Try Again Later.

Every time I try to enter into world of chel I get the same message "ERROR: Failed to retrieve data; please try again later. ERROR CODE: 8AF389A1C35E018E-0000000000017002-305AFB813FE0B9E0" Been havi...

connectivity

EA_Aljo

Community Manager

12 months ago

Hi there. We have a fix for this releasing with the January update later this month. Here are a few things that some others have had some success with:

Clear your system cache with these instructions.
Leave and rejoin the club
Have everyone leave and rejoin the club. It was reported this worked after multiple tries
Delete the club you were on when this issue started

If none of these help, you should be able to play on a different account until we get the update released.

gporter15

Seasoned Newcomer

10 months ago

Has this update been released because I’m also still getting this error code, and have been since spending $70 dollars on this game

EA_Aljo
Community Manager
10 months ago
Hi there. Please send me a private message with your PSN ID/Xbox gamertag so we can investigate this.
- ElleKing6
  8 months ago
  ElleKing6 please help me
  - EA_Aljo
    Community Manager
    8 months ago
    Which console are you on?