Solved
HUT won’t load - error
I just bought nhl25 for xbox series S and HUT won’t load - I always get a “failed to retrieve data” error. The rest of the game works fine. . Any suggestions?
Have you checked today? I believe this was resolved.
Forum Discussion
13 Replies
I'm having the same issue, tried the usual stuff to get it to work. Think it's something related to my EA Account or EA Play in general, as my son's account on the same Xbox Series X can into HUT without any issue.
- EA_Aljo
Community Manager
Hello. Can you both send me a private message with your Xbox gamertags? We're currently investigating this. Thanks!
I’ve also been having the same issue for over a week on Xbox One, try to create a team and as soon as I try to open the starter pack I get error code and can’t retrieve message. Please help, it’s my fav mode
- EA_Aljo
Hello. It's possible this has been fixed. Can you try again?
Still not working
- EA_Aljo
Did you start getting the error when opening the starter pack?
- EA_Aljo
Have you checked today? I believe this was resolved.
It worked! Thank you!!
- EA_Aljo
Great! If you have any other issues, let us know. Good luck on the ice!
