Forum Discussion

STALLIONsvk's avatar
STALLIONsvk
Rising Novice
6 months ago

Keep getting error code in HUT (PS5 Nhl 25)

Hello. I keep getting error code with "failed to retrieve data". It happens in every game mode: SB, Wildcard, HUT moments, exibition, rivals. I tried everything as power cycle, clearing cache, even h...
connectivity
crashing
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Hi there. This is an issue we're aware of and investigating. Thanks!

Bondra1's avatar
Bondra1
Rising Newcomer
5 months ago

This code error problem when retrieving data is pretty stupid because I bought the ultimate edition, what do you want please

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    This is an issue we're investigating. At this time, we need to wait for this to be resolved.

    • Areider87's avatar
      Areider87
      New Novice
      5 months ago

      So is there a fix for this yet? It’s been almost a month. It’s a bit ridiculous. We pay for this game and then have these server and various error messages and can’t play it and it’s weeks later and still nothing. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 months ago

        When are you getting this error?

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