Forum Discussion

STALLIONsvk's avatar
STALLIONsvk
Rising Novice
10 months ago

Keep getting error code in HUT (PS5 Nhl 25)

Hello. I keep getting error code with "failed to retrieve data". It happens in every game mode: SB, Wildcard, HUT moments, exibition, rivals. I tried everything as power cycle, clearing cache, even h...
connectivity
crashing
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

Hi there. This is an issue we're aware of and investigating. Thanks!

Bondra1's avatar
Bondra1
Rising Newcomer
10 months ago

This code error problem when retrieving data is pretty stupid because I bought the ultimate edition, what do you want please

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    This is an issue we're investigating. At this time, we need to wait for this to be resolved.

    • Areider87's avatar
      Areider87
      New Novice
      9 months ago

      So is there a fix for this yet? It’s been almost a month. It’s a bit ridiculous. We pay for this game and then have these server and various error messages and can’t play it and it’s weeks later and still nothing. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        9 months ago

        When are you getting this error?

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