Forum Discussion

Dinosouar226754's avatar
Dinosouar226754
Seasoned Newcomer
8 months ago

Lost connection to players in any online hut modes

Happens 2/3 games will just randomly freeze and say lost connection to player. Only been happening for 2 months or so and only nhl 25. All other devices and games run fine. I use a wired router and i...
connectivity
multiplayer
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

Hi there. Which console are you on? Also, you mention using a wired router. I just want to make sure you mean that your console is connected with a wire to your router.

  • Dinosouar226754's avatar
    Dinosouar226754
    Seasoned Newcomer
    8 months ago

    Xbox series s. And no it's not wired directly to the router 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      8 months ago

      It sounds like you're wireless then. Disconnects are far more likely to happen in that case. Can you switch to a wire or is your router too far away?

      • Dinosouar226754's avatar
        Dinosouar226754
        Seasoned Newcomer
        8 months ago

        Too far away. Just strange it only seems fo happen on nhl. Didn't happen on 24. 

About NHL 25 Technical Issues

Are you experiencing technical issues with your NHL 25 game? Get help from the community here!732 PostsLatest Activity: 20 hours ago