Forum Discussion

Dinosouar226754's avatar
Dinosouar226754
Seasoned Newcomer
8 months ago

Lost connection to players in any online hut modes

Happens 2/3 games will just randomly freeze and say lost connection to player. Only been happening for 2 months or so and only nhl 25. All other devices and games run fine. I use a wired router and i...
connectivity
multiplayer
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

It sounds like you're wireless then. Disconnects are far more likely to happen in that case. Can you switch to a wire or is your router too far away?

Dinosouar226754's avatar
Dinosouar226754
Seasoned Newcomer
8 months ago

Too far away. Just strange it only seems fo happen on nhl. Didn't happen on 24. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Would you be able to wire it as a test? That would tell us if it's due to being wireless or not. You could also try plugging your console directly into the modem.

About NHL 25 Technical Issues

Are you experiencing technical issues with your NHL 25 game? Get help from the community here!732 PostsLatest Activity: 21 hours ago