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Iogvn18's avatar
Iogvn18
Rising Scout
10 months ago

Missing out on early access benefits due to error codes and broken game

Missed out on all the early access benefits because I kept getting error codes for the past 6 days coming on 7 everytime I try to play a mode for example hut rivals and squad battles and even wildcard every time I try to load into a eashl lobby I get the exact same error code can’t play any modes resulting on me missing out on the early access benefits I’m missing the free X factor and free icon cards in hut and the things in world of chel this is incredibly frustrating especially when you spend this much money on a game that doesn’t even work and given 0 timetable of when it will be fixed so it could be another week before it’s fixed for all I know this is beyond ridiculous 

27 Replies

  • Martindalex19's avatar
    Martindalex19
    New Novice
    10 months ago

    No, I was just in a WOC 3s lobby if I remember correctly and was moving to a 6s one, at which point the issue starting happening and it starting giving me an error every time I attempted to enter the dressing room. The EA connect party tab is completely blank for me, when it should be populated with something. 

    I've tried downloading a new roster and setting it as active. I've tried deleting userdata. I've tried deleting and redownloading the game. I've even had another player in a different country log in with my PSN ID, only to still have the issue and not be able to enter any dressing rooms. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    I need you to make sure you're on the 1.1.0 version of the game. Can you check the version and let me know what it says?

  • Martindalex19's avatar
    Martindalex19
    New Novice
    10 months ago

    It's still on the 1.010.000 version, I've tried searching for a new update but it says that the game version is up to date. I've tried deleting and redownloading the game just now since it wouldn't find the new update and it's still stuck. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Ok. I'm going to get this reported to the team for review. Unfortunately, I'm heading out for the weekend so I won't have an update until Monday. Hopefully, they can get this resolved in the meantime.

  • Iogvn18's avatar
    Iogvn18
    Rising Scout
    10 months ago

    Still having this problem I’m on the old version of the game won’t let me update tried deleting and re installing 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    It doesn't look like the version is the issue here. It's actually a different number on PlayStation than Xbox. The team is currently investigating this as we have seen some other reports. I don't have any other details at this time.

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