NHL 25 game configuration failure

Question

I cannot load into any games in WOC. Everytime I try I get the error code “game configuration failure”. I have uninstalled, cleared my cache, updated and still nothing. I was recently given a 3 day suspension for my name (separate grievance) and since this and being unsuspended the game will not let me play. Please help.&nbsp;

will30312 · Answer

I have also left my club as others have suggested and this still does not let me play any WOC mode. I can play online versus but not WOC. This is extremely frustrating that this seems to be an issue since October 2024 and there is still not a cut and dry fix for this…

will30312 · Answer

EA_Aljocan you please assist? I saw you had some suggestions but other than trying to create a new PSN/EA account nothing is working&nbsp;

ea_aljo · Answer

Hello. Did this start happening after your account was actioned for having an offensive name?

will30312 · Answer

EA_Aljo​ yes, when my account was unsanctioned this error started occurring and now I cannot play any WOC mode at all.

ea_aljo · Answer

This should have been fixed. Can you send me a private message with your Xbox gamertag/PSN ID?

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NHL 25 game configuration failure

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