Forum Discussion
22 Replies
- EA_Aljo6 months ago
Community Manager
Make sure you exit to the main menu when you're done playing. If you are in an online mode like WoC or HUT and switch to a different game/app or just turn your console off, this will happen.
- DomiPrice13316 months agoSeasoned Newcomer
This is happening to me to. Very frustrating I removed the game from quick resume and it’s still happening also uninstalled and reinstalled and is still happening what can I do
- May2KL6 months agoSeasoned Newcomer
Thank you, I will try this moving forward. Is something EA is looking into to fix? Pretty wild error to have in 2024.
- EA_Aljo6 months ago
Community Manager
That would be a different issue then. When are you getting the message and what does it say?
- EA_Aljo6 months ago
Community Manager
We're not aware of this being an issue with the game. It has to do with Quick Resume.
- May2KL6 months agoSeasoned Newcomer
Quick Resume is not a feature on PS5. Regardless, it should not be a problem on a video game in 2024. The game is loading improperly for many users on this specific game. I did not have this problem on NHL 24 nor any video game to my knowledge.
- DomiPrice13316 months agoSeasoned Newcomer
Can you pls help me I’m having the same issues I have the game removed from quick resume and it still says connection issue
- DomiPrice13316 months agoSeasoned Newcomer
It comes up right as I open the game as I’m entering the main menu
the message is
Unable to connect to the EA servers at this time. In order to access the online features for this title, please verify that your network connection Is working and you are signed in to your Xbox profile, or the EA Serveis may be down. Please try again later.
See ea.com/unable-to-connect for additional information.
- EA_Aljo6 months ago
Community Manager
Does it happen if you exit out of the mode you're in and go back to the main menu? So far, I've only noticed this happening in that situation.
- EA_Aljo6 months ago
Community Manager
Did you completely close down NHL 25 and hard restart your console?
About NHL 25 Technical Issues
Recent Discussions
- 2 days ago