NHL25 HUT Auction Issue - Items not received, coins gone!

NHL25 HUT auction house transactions have a bug where coins are being deducted but the player card item disappears. Steps experienced explained below 

1 Auction won, coins deducted

2 Player card appears and a prompt to add to collection proceeds and is completed successfully

3 Card is not found in collection and cannot be added to active roster as a result 

4 Upon returning to the auction house the paid for card is now listed under the lost bids section - spent coins still missing!

I have now had this happen 2x - 3x on day one of the early access period and have lost somewhere between 15,000 - 25,000 coins so far.

Please restore my lost coins ASAP and address this bug to make this mode playable again.  This is very frustrating considering the hours it takes for the casual player to acquire that many coins and the progress I’m loosing in the early access period as a result. 

Thank you.