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dashboarding and console crashing in NHL 25. Xbox Series X","conversation":{"__ref":"Conversation:conversation:12077781"},"id":"message:12077781","revisionNum":1,"uid":12077781,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:5326480"},"metrics":{"__typename":"MessageMetrics","views":129},"postTime":"2025-04-03T12:28:07.458-07:00","lastPublishTime":"2025-04-03T12:28:07.458-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Since launch I have dealt with consistent crashing while in game. Mostly during CHEL games but has happened in online versus as well as Be a pro. The screen goes black and I am sent to the xbox dashboard. Sometimes the console even shuts off. This is the only game that causes this issue. I can play other games for hours on end with no problem. This issue also seems to be happening more frequently as now I can hardly even finish a game without dashboarding. I have un-installed and re installed the game multiple times. I have factory reset my console. Nothing seems to work. I just want a fix for this as I love hockey and just want to play the game. EA PLEASE UPDATE YOUR GAME. I have searched the forums and see hundreds of people with the same issue ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"758","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12081567":{"__typename":"Conversation","id":"conversation:12081567","topic":{"__typename":"ForumTopicMessage","uid":12081567},"lastPostingActivityTime":"2025-04-10T15:52:56.557-07:00","solved":false},"User:user:5479222":{"__typename":"User","uid":5479222,"login":"Trigga242Tre","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/47/846/416x416.JPEG"},"id":"user:5479222"},"ForumTopicMessage:message:12081567":{"__typename":"ForumTopicMessage","subject":"Account has been Disabled","conversation":{"__ref":"Conversation:conversation:12081567"},"id":"message:12081567","revisionNum":1,"uid":12081567,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:5479222"},"metrics":{"__typename":"MessageMetrics","views":32},"postTime":"2025-04-05T06:18:47.881-07:00","lastPublishTime":"2025-04-05T06:18:47.881-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've just purchased madden 25 went to play and got a prompting my account has been disabled. I have no previous or current bans I havent even played any EA games in over a year. I've already created a cased but I've been waiting so long already for a reply. Any direct telephone contact i can speak to an agent or does anyone know the solution? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"346","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12087272":{"__typename":"Conversation","id":"conversation:12087272","topic":{"__typename":"ForumTopicMessage","uid":12087272},"lastPostingActivityTime":"2025-04-08T06:16:14.281-07:00","solved":false},"User:user:5482769":{"__typename":"User","uid":5482769,"login":"DawgWolf","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5482769"},"ForumTopicMessage:message:12087272":{"__typename":"ForumTopicMessage","subject":"I lost my toty cards","conversation":{"__ref":"Conversation:conversation:12087272"},"id":"message:12087272","revisionNum":1,"uid":12087272,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:5482769"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-04-07T23:18:53.070-07:00","lastPublishTime":"2025-04-07T23:18:53.070-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Saturday, I was supposed to use my TOTY Makar, MacK and Kucherov to upgrade the to TOTS cards, but after I took them from the lineup, they disappeared. I waited for a couple of days, since sometimes NHL does this, but they haven't returned. There is a slight chance they got traded in when I made Werenski, but I am usually quite careful with these and I am positive they did not appear in the top of the list when I was filling in the 91- cards needed for the Werenski. I have chance of checking this. Could you check if there was a bug, or did I screw up and traded them in? If I did screw, can you help me to reverse this? I am sure you can trackmy account from my nametag. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"681","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11971907":{"__typename":"Conversation","id":"conversation:11971907","topic":{"__typename":"ForumTopicMessage","uid":11971907},"lastPostingActivityTime":"2025-04-07T11:16:30.593-07:00","solved":false},"User:user:3543300":{"__typename":"User","uid":3543300,"login":"etown20","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"id":"user:3543300"},"ForumTopicMessage:message:11971907":{"__typename":"ForumTopicMessage","subject":"Be a pro challenges","conversation":{"__ref":"Conversation:conversation:11971907"},"id":"message:11971907","revisionNum":1,"uid":11971907,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:3543300"},"metrics":{"__typename":"MessageMetrics","views":102},"postTime":"2025-03-07T11:41:34.724-08:00","lastPublishTime":"2025-03-07T11:41:34.724-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Anyone else having an issue where you play a game in be a pro mode and during the game you receive coaches challenges, “score a goal”, etc, and when you obviously pass the challenge, ie score a goal, you get your teammate, and management points, then after completion of the game they change to no impact? This is extremely frustrating, and has been happening ever since I started season 2, please help! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"417","kudosSumWeight":0,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12034174":{"__typename":"Conversation","id":"conversation:12034174","topic":{"__typename":"ForumTopicMessage","uid":12034174},"lastPostingActivityTime":"2025-03-27T15:32:52.865-07:00","solved":false},"User:user:306910":{"__typename":"User","uid":306910,"login":"mattsslider","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:306910"},"ForumTopicMessage:message:12034174":{"__typename":"ForumTopicMessage","subject":"Poor connection and no help","conversation":{"__ref":"Conversation:conversation:12034174"},"id":"message:12034174","revisionNum":1,"uid":12034174,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:306910"},"metrics":{"__typename":"MessageMetrics","views":166},"postTime":"2025-03-21T09:54:55.851-07:00","lastPublishTime":"2025-03-21T09:54:55.851-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" For 2 days I have had poor connection to ea servers, I've try all the normal thing to straighten this out to no luck. Reached out ea for help and they tell me go on the forum so they can look in to it. This is no help as well seeing my hut record went from 49-29-9 too 49-50-10 since this issue started cause me to drop in rank and lose games in the hut championship. The help line through ea is use less and not only will I miss out on rewards from the warp speed event but I'm sure to miss out on hut championship rewards as well. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"540","kudosSumWeight":0,"repliesCount":26,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12024126":{"__typename":"Conversation","id":"conversation:12024126","topic":{"__typename":"ForumTopicMessage","uid":12024126},"lastPostingActivityTime":"2025-03-19T08:00:04.830-07:00","solved":false},"User:user:2460110":{"__typename":"User","uid":2460110,"login":"cmz48278","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"id":"user:2460110"},"ForumTopicMessage:message:12024126":{"__typename":"ForumTopicMessage","subject":"Can't download or save new roster","conversation":{"__ref":"Conversation:conversation:12024126"},"id":"message:12024126","revisionNum":1,"uid":12024126,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:2460110"},"metrics":{"__typename":"MessageMetrics","views":31},"postTime":"2025-03-18T15:39:18.417-07:00","lastPublishTime":"2025-03-18T15:39:18.417-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I can't download or save ea sports official roster downloads even after deleting all my previous saves roster downloads I keep getting error message failed to save your roster could not be saved because you have reached the maximum number of roster saves. You will need to delete a roster before you can create another one....mind you I mentioned I've already deleted all my rosters and I can't download new rosters or save them. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"431","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12011306":{"__typename":"Conversation","id":"conversation:12011306","topic":{"__typename":"ForumTopicMessage","uid":12011306},"lastPostingActivityTime":"2025-03-19T07:36:09.042-07:00","solved":false},"ForumTopicMessage:message:12011306":{"__typename":"ForumTopicMessage","subject":"Network connection issue","conversation":{"__ref":"Conversation:conversation:12011306"},"id":"message:12011306","revisionNum":1,"uid":12011306,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:2460110"},"metrics":{"__typename":"MessageMetrics","views":60},"postTime":"2025-03-15T09:32:22.883-07:00","lastPublishTime":"2025-03-15T09:32:22.883-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I still can't get online access to ea sports NHL 25 server for Xbox it's been at least 2 weeks. I've been trying everyday just wanted to download a new trade deadline roster but I keep getting the Network connection issue error message. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"238","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12012980":{"__typename":"Conversation","id":"conversation:12012980","topic":{"__typename":"ForumTopicMessage","uid":12012980},"lastPostingActivityTime":"2025-03-16T01:52:02.919-07:00","solved":false},"User:user:4842743":{"__typename":"User","uid":4842743,"login":"pithy-garlic5","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"id":"user:4842743"},"ForumTopicMessage:message:12012980":{"__typename":"ForumTopicMessage","subject":"I didn't receive my weekly play reward","conversation":{"__ref":"Conversation:conversation:12012980"},"id":"message:12012980","revisionNum":1,"uid":12012980,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:4842743"},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-03-15T17:24:27.041-07:00","lastPublishTime":"2025-03-15T17:24:27.041-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I didn't receive my weekly play reward ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"46","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11929231":{"__typename":"Conversation","id":"conversation:11929231","topic":{"__typename":"ForumTopicMessage","uid":11929231},"lastPostingActivityTime":"2025-03-12T11:59:18.195-07:00","solved":false},"User:user:267153":{"__typename":"User","uid":267153,"login":"chefboyarshees","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/custom/swgoh_05-1735829678222.png?time=1735829689000"},"id":"user:267153"},"ForumTopicMessage:message:11929231":{"__typename":"ForumTopicMessage","subject":"Well thats messed up","conversation":{"__ref":"Conversation:conversation:11929231"},"id":"message:11929231","revisionNum":1,"uid":11929231,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:267153"},"metrics":{"__typename":"MessageMetrics","views":42},"postTime":"2025-02-25T14:11:21.104-08:00","lastPublishTime":"2025-02-25T14:11:21.104-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Completed a goal that would have finished a category and given me like 17000 exp to get some packs but guess it didn't register because the game didn't finish quick enough even though I claimed the objective right then man I am so sick to my stomach right now with the exp I had already cashed in cos at the time it meant nothing then to find out a couple hours after that they extend the season and now this what an awful waste perturbed beyond belief and exhorbitently nonplussed I don't think this is at all fair hopefully something can be done to fix this is unreal just a shame yea people gna as well why did you cash in all the XP and you know the answer is because it wouldn't have meant anything if the season didn't get expanded so save it would have got this done last night if not for the constant connection and login issues man what a bummer ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"862","kudosSumWeight":0,"repliesCount":8,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11976050":{"__typename":"Conversation","id":"conversation:11976050","topic":{"__typename":"ForumTopicMessage","uid":11976050},"lastPostingActivityTime":"2025-03-11T07:44:54.517-07:00","solved":false},"User:user:5397676":{"__typename":"User","uid":5397676,"login":"LiqurNHores","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-11.svg?time=1721239713000"},"id":"user:5397676"},"ForumTopicMessage:message:11976050":{"__typename":"ForumTopicMessage","subject":"Recovering Saved Franchise Creation","conversation":{"__ref":"Conversation:conversation:11976050"},"id":"message:11976050","revisionNum":1,"uid":11976050,"depth":0,"board":{"__ref":"Forum:board:nhl-25-technical-issues-en"},"author":{"__ref":"User:user:5397676"},"metrics":{"__typename":"MessageMetrics","views":7},"postTime":"2025-03-08T21:58:40.457-08:00","lastPublishTime":"2025-03-08T21:58:40.457-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Created an expansion franchise, saved it after doing jerseys, arena etc., noticed an error in the name after saving and tried to go back but game took me back to home screen. Is there a way to recover the mostly-created franchise? I tend to get pretty in-depth with the details and it took a little while. I have tried loading franchise mode, and it only brings past Franchises, not this one. Any help is appreciated! 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