Forum Discussion
7 Replies
- EA_Aljo9 months ago
Community Manager
What error code are you getting and when do you get it?
- Khangkhangkid9 months agoNew Novice
8AF389A1C35E018E-0000000000017002-305AFB813FE0B9E0
Happens everytime I try to get into chel
- EA_Aljo9 months ago
Community Manager
What console are you on? Does it also say Failed to retrieve data?
- Khangkhangkid9 months agoNew Novice
I’m on ps5 and yes
- EA_Aljo9 months ago
Community Manager
Can you send me a private message with your PSN ID? Also, are you getting this error in any other modes?
- Khangkhangkid9 months agoNew Novice
Any news ?
- EA_Aljo9 months ago
Community Manager
Try clearing your system cache and rebuilding the database with the instructions here.
Also, do you recall anything odd happening right before this started or can you recall what you were doing before it happened?