Crossplay friendly matches in HUT

Hello,

has anyone actually managed to play a crossplay friendly match in HUT with a friend on another platform? Is this feature really working?

According to EA, crossplay HUT friendlies should be possible and I bought the game mostly because of this feature. However, after trying absolutely everything, it still doesn’t work for us.

We are on Xbox Series S and PS5, crossplay is enabled and we are already EA Friends. We have played EASHL, so EA Connect is clearly working. We also tried inviting from the main menu first, and then going into HUT to invite there but that also does not work.

The problem is that in HUT Play a Friend there is no EA Connect or EA Friends option at all. When trying to invite a friend using the left bumper, only the Xbox friends list appears and there is no way to invite an EA friend from another platform inside HUT.

Please help.Thank you.