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nyjohonv's avatar
nyjohonv
Newcomer
6 months ago

Purchasing packs with points

Has anyone had an issue purchasing packs with points?  I only have the option for purchasing with coins. But I have points I bought. 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi there. Are you not seeing any packs you can purchase with points? If not, can you get me a screenshot of your store? Thanks!

  • Pencli's avatar
    Pencli
    Seasoned Newcomer
    5 months ago

    Hey!

    no I cant see any packs that can be purchased with points. Please find here a photo of my store

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hello. It looks like that image didn't get attached. 

    Have you exited out of HUT and loaded back into it to see if the store loads normally?

  • Pencli's avatar
    Pencli
    Seasoned Newcomer
    5 months ago

    hey,

     

    I have exited HUT many times, closed the game and restarted it. Even deleted the game and reinstalled it but nothing helps.

     

     

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